Class action lawsuit letter (Waterpump)

[tigeo]

So many dealerships that simply don't want to deal with warranty work. Sad. It's so obvious when you have the leaking...should be able to see dried coolant on the bottom of the water pump/thermo housing regardless if it passes a pressure test. Mine was this way a few years ago, visible coolant, passed test, sorry but just keep an eye on it. So paid out of warranty to fix, submitted claim through the CA, hope at some point I see a check.

 

[woodardhsd]

My GTI had the water pump replaced earlier this year under warranty. It started leaking again after 2 weeks so it went back for a second replacement. Been leak-free ever since. Out of the blue, I received this text from my service advisor:

Volkswagen is reaching out to Us to ask if You have time to come by with Your Volkswagen Golf GTI for Our Tech to scan the ECM after replacing the Thermostat Assembly. Our VW Tech says it would only take 15-minutes. Do You have time today or Tomorrow For Us to get a Scan to give To Volkswagen. So apparently We needed to run a GFF(guided fault finding) Log when We submitted the warranty repair to Volkswagen

 

[tigeo]

My GTI had the water pump replaced earlier this year under warranty. It started leaking again after 2 weeks so it went back for a second replacement. Been leak-free ever since. Out of the blue, I received this text from my service advisor:

Haha yeah...they are likely looking to deny warranty claims if tuned/TD1.

 

[BudgetPhoenix]

Haha yeah...they are likely looking to deny warranty claims if tuned/TD1.

those motherfuckers

 

[woodardhsd]

Haha yeah...they are likely looking to deny warranty claims if tuned/TD1.

I don't understand why now? Original thermostat housing and water pump replacement was April 7, and the second replacement was May 30. I was back for my 30k service on July 5 and they said nothing.

 

[tigeo]

I don't understand why now? Original thermostat housing and water pump replacement was April 7, and the second replacement was May 30. I was back for my 30k service on July 5 and they said nothing.

Just speculation. I've heard from a few dealers folks this same thing that VW now is requiring guided fault scan for water pump leak warranty claims..who knows...Plenty of modded/tuned folks have had this handled under warranty without issue.

 

[GTIfan99]

Haha yeah...they are likely looking to deny warranty claims if tuned/TD1.

My car of flagged, VW covered my aux water pump.

 

[Tom1759]

My GTI had the water pump replaced earlier this year under warranty. It started leaking again after 2 weeks so it went back for a second replacement. Been leak-free ever since. Out of the blue, I received this text from my service advisor:

That's crazy, I'm tuned as well and had my water pump + thermostat replaced recently. I wonder what would happen if you just don't go? Seems like it'd be on them to run the scan prior to doing the work.

 

[woodardhsd]

That's crazy, I'm tuned as well and had my water pump + thermostat replaced recently. I wonder what would happen if you just don't go? Seems like it'd be on them to run the scan prior to doing the work.

I'm not sure. I don't know if they wont be reimbursed for the warranty work without the scan they are requesting. I'm also not sure what happens if I take it in and they notice the ECM has been flashed. Not sure if that's something that would come up during the GFF process.

 

[tigeo]

I'm not sure. I don't know if they wont be reimbursed for the warranty work without the scan they are requesting. I'm also not sure what happens if I take it in and they notice the ECM has been flashed. Not sure if that's something that would come up during the GFF process.

Just don't take it in - problem solved. Your work was completed, as far as you are concerned this is done. Sure, nice to make sure they get paid but again...at some point this is on them to do their job correctly.

 

[Diggs24]

100% this is VW weasling their way out of warranty work. They know that this platform is now old enough pretty much everyone has a tuned car or it was at some point tuned. Easy way to deny warranty for a known defect.

 

[tigeo]

What's interesting is the folks that got in on the CA and had to provide backup to get reimbursed for out-of-pocket repair costs if less than 8/80...so how does that work? They won't be able to scan those cars. Still waiting.....waiting for my $1150 check from the lawfirm.....

Edit. Just emailed the law firm again...I resubmitted my stuff in April...it's August....

 

[GTIfan99]

I'm beginning to think the law firm is the only one getting money out of VW at this point.

What state is the law firm in? I'd report them to the AG's office.

 

[tigeo]

I'm beginning to think the law firm is the only one getting money out of VW at this point.

What state is the law firm in? I'd report them to the AG's office.

I'm quite sure they are well within the bounds of the state law here...just taking time. The lawfirm ALWAYS makes money on CA suits...that's why they do it for nothing up front.

 

[Supermoto]

Meanwhile my car still loosing coolant