woodardhsd
Ready to race!
- Location
- NC
- Car(s)
- 2020 GTI S DSG
TLDR at bottom.
Recently purchased a 2020 S from a dealer a few hours away so I could not inspect the car beforehand. Did a video walk-around and everything looked great. Got there to sign paperwork and pick up the car and noticed the car had already been tinted. The salesperson said they have all their cars tinted. I didn't make a big deal about it because I was going to tint anyways, (although probably not as dark) and I figured could live with it since I was saving $300-400.
After getting home and giving the car a good clean, I noticed at least two of the windows had the film installed poorly. Still no big deal really, still gotta be cheaper to re-do two windows than a complete tint job. So I reached out to the dealer to see if I could find out what brand and darkness the film was, or at least the installer so I could find out myself. This is where it gets interesting.
The sales director, who was the one I dealt with pre-purchase, told me she would reach out to the tint company as they outsource that part of the business. Haven't heard a word from her in almost a month. The salesperson that I dealt with when I picked up was going to see if I could take it to a local dealership and have it fixed under warranty. No response for 2 weeks. I reached out to another salesperson that I talked to for 5 minutes for help. He forwarded my request back to the salesperson. This time, she stated the tint came from the factory, was 20%, but was not sure of the brand of film. I'm calling BS on that.
So my question is, could you order a GTI with tint (actual film tint, not privacy glass) from the factory? And if so, would that even be something you could have fixed under warranty?
TLDR - can you order a GTI with factory tinted windows, film, not privacy glass?
Recently purchased a 2020 S from a dealer a few hours away so I could not inspect the car beforehand. Did a video walk-around and everything looked great. Got there to sign paperwork and pick up the car and noticed the car had already been tinted. The salesperson said they have all their cars tinted. I didn't make a big deal about it because I was going to tint anyways, (although probably not as dark) and I figured could live with it since I was saving $300-400.
After getting home and giving the car a good clean, I noticed at least two of the windows had the film installed poorly. Still no big deal really, still gotta be cheaper to re-do two windows than a complete tint job. So I reached out to the dealer to see if I could find out what brand and darkness the film was, or at least the installer so I could find out myself. This is where it gets interesting.
The sales director, who was the one I dealt with pre-purchase, told me she would reach out to the tint company as they outsource that part of the business. Haven't heard a word from her in almost a month. The salesperson that I dealt with when I picked up was going to see if I could take it to a local dealership and have it fixed under warranty. No response for 2 weeks. I reached out to another salesperson that I talked to for 5 minutes for help. He forwarded my request back to the salesperson. This time, she stated the tint came from the factory, was 20%, but was not sure of the brand of film. I'm calling BS on that.
So my question is, could you order a GTI with tint (actual film tint, not privacy glass) from the factory? And if so, would that even be something you could have fixed under warranty?
TLDR - can you order a GTI with factory tinted windows, film, not privacy glass?
