APR Probem

[Keehs360]

Only complaining about the awful customer service.... never had that issue with brands like AWE or EQT for example, quite the opposite actually just saying

Good advice

 

[swcrow]

Great! I ordered them on 10/30, so well before you and still got nothing shipped, even though I have been told since day 1 they were ready, just missing the rings.... that's fantastic!

call in today bro

 

[cb1111]

NONE..... getting really frustrated, going on 3 weeks now and nothing, for something that was supposed to be IN STOCK.... Was about to message Arin today to see if he could look into it again.

Starting to wonder if APR just took my money and ran with it

And where is Arin with a snotty reply now? Rather than arguing earlier today about insignificant comments, he should be all over this and be posting how he will fix this now (assuming they have the rings in stock) and what kind of compensation Frenchy will be getting.

 

[cb1111]

Back in the dark ages (before the internet), we used to say that a satisfied customer tells two others, while a dissatisfied customer tells eight others.

Today, most (real) customers stay quiet unless the service was extraordinarily good, but an unhappy customer has the ability to tell thousands of others and a Google search will reach many, many more.

Anybody remember the ECS credit card issues from the early 2000's? That nearly killed them - not what happened, but how they handled it.

Here, APR, is dead set on proving that they are right - the customers be damned.

 

[Arin@APR]

And where is Arin with a snotty reply now?

The customer sent me a PM earlier today and said he got tracking.

 

[Diggs24]

 

[cospringsalltrack]

And where is Arin with a snotty reply now? Rather than arguing earlier today about insignificant comments, he should be all over this and be posting how he will fix this now (assuming they have the rings in stock) and what kind of compensation Frenchy will be getting.

looks like he was taking care of the customer.

 

[Keehs360]

looks like he was taking care of the customer.

How dare he, instead of entertaining us.

 

[tigeo]

looks like he was taking care of the customer.

Compensation? For what?

 

[2slowvw]

Ya so this got a little ridiculous and is being locked. @Frenchyfromfl , when you get your stuff or have any updates message me and I'll let you reply here.

 

[swcrow]

lol IB4L

 

[Keehs360]

lol IB4L

Same

 

[Acadia18]

Shoulda been locked about 6 pages ago.

 

[Dog Dad Wagon]

agreed, this sucks

 

[jimlloyd40]

Couldn't resist, could you? You don't have to respond to every jab. Do you need me to recommend a good customer service course for you?

Why all the animosity? I thought his response was good.