xabhax
Drag Racing Champion
- Location
- Manchester Township, New Jersey
- Car(s)
- 15 GTI
Wow, I've never had an experience like that with PayPal as a buyer, I never had to fight to get a refund. I've had to fight as a seller when people would return broken items in place of working items. Stories like that make me loose faith in humanity.Good information. Trash that they are acting like they didn't receive it. I learned the hard way to use Amex for PayPal, even when going goods & services. Amex returns my money and then they deal with the vendor.
I had to return something to a seller in the France a few years ago. They sent me a box with a bunch of broken parts (none of which were what I had ordered). F***in PayPal... I opened a case with them which dragged on for 2+ months while they allowed the seller time to respond. Then they said I had to return the "item" to the seller, at my cost of course. And because it had now been a couple months I had to send a box of actual garbage International Priority back to France to guarantee it made it back during the return period .
Then the POS seller never went to his local post office to pick it up. So it sat in France, in his town, a few miles from the original shipping address. PayPal claimed they could not guarantee I sent it back until it was signed for, even though they could see the tracking and when it got to the seller's local post office. They closed my case twice in favor of the seller, without refunding me. I was finally able to get someone to un-ass their head re-open the case (again) and close it my favor, refunding me.
And that folks, is the last time I used anything other than my Amex for PayPal. I've always made purchases "goods and services" for the protection but would occasionally pay with my bank account. NEVER again, PayPal's interpretation of buyer protection as absolute shit.
I won't actually tag them but the seller was @ Ridacx... since banned I assume, who has not been seen on the forum since they stopped responding to my requests (here and via PayPal) for updates. They initially told me the shipper grabbed the wrong box and that's why I had received a bunch of broken parts. Turns out that was false, haha.
EBay does their own payment processing now, haven't had the pleasure yet of filing a claim. Only thing I'm worried about is on the tracking page it shows delivered to my address. You have to expand the tracking info to see it was returned to sender. That might cause a problem if I get someone lazy.
I was going to give them one more day, but I messaged them at like 4am EST and have yet to get a reply. I should have know shipping an airbag was gonna be a pain.