Radio doesn't work

[Stueck9356]

Got in my car today, first time since friday. The entire LCD for the radio doesn't work. The backup camera won't show, and hitting power does nothing. All of the screens on the MDI that rely on the radio show "not available" like "Audio is currently unavailable". Usually it says "infotainment system is off".

Does anybody know where the fuse is at for the radio? I want to check that out and maybe disconnect the battery to see if its just a bug. Or would my ross tech cable be able to tell me?

 

[Avanti]

If you just picked it up today, why not contact the dealer? It will be under warranty.
I checked everything worked on mine before I left the showroom.

 

[ElectricEye]

Go to your dealer.

 

[Avanti]

Go to your dealer.

The other thing as well is that the dealer shows the owner the workkings.
I wonder if the OP has not pressed the power button on the radio?

 

[fudsey]

The OP said he "GOT IN" his car today not that he received his car today.

And I agree take it to the dealer

 

[DV52]

Does anybody know where the fuse is at for the radio? I want to check that out and maybe disconnect the battery to see if its just a bug. Or would my ross tech cable be able to tell me?

Stueck: the infotainment unit (called J794) is fused at position F12 on fuse board C (the fuse board inside the cabin under the dash) - it's a 20 Amp fuse. And the display control head (J685) is on fuse position F10- it's a 10 Amp fuse. Good luck!

 

[Stueck9356]

Stueck: the infotainment unit (called J794) is fused at position F12 on fuse board C (the fuse board inside the cabin under the dash) - it's a 20 Amp fuse. And the display control head (J685) is on fuse position F10- it's a 10 Amp fuse. Good luck!

Thank you! I'll check that out tomorrow. And I have had the car almost a year now, so it's not brand spanken new

 

[Esonick]

Infotainment on my Golf was faulty, it would shut off on it's own, and come back few seconds to minutes later. Dealer replaced under warranty, and took them about three weeks to installed it properly. Navigation, and BT didn't work after installation, VW had to overnight a special scanner with software from Germany, since local VW dealer didn't have the scanner to update the system.