Oldschoolmk7
Go Kart Champion
- Location
- Yonder
I have ordered online 6-7 sets of tires from them in past (no local stores) and had indy put them on. They opened a store and I pulled in for my 3rd tire rotation @ 15k miles on my factory Bridgestone Potenza’s. They are showing 7.5/32. So they find a staple in one of the tires that I had pointed out was going down 3 psi every 4 weeks or so.
So they tell me they cannot put the tire back on my car due to being too close to sidewall area. I then realize my spare/backseat is out of car. So they salesmen walks back and grabs a random tire in my size and says he is going to put this Barus brand tire on my rim. Whoa cowboy! I tell him just put my old one back on and I will sort out later the tire issue.
Anywho, after talking to store manager (and not having my spare) he says “policy” we cannot put your tire back on for safety concerns. At this point I’m thinking they just want to sell me a tire (do not have my OEM in stock) and send me out the door...? I then said I’m not comfortable with having a non matching tire on my car. He them tells me he will put 4 brand new tires on for FREE. If that makes you more comfortable he said. What...? Manager tells me my safety is more important at Discount tire.
He then tells me take 1 to 4 (new offbrand $80 pop tires installed) no charge to figure out what I want to do. I told him not looking for something for nothing and the one tire is going above the call of duty at no charge. I took the offer 1 tire. So to end this story I ordered a used (same as oem) tire with 8.5/32 coming tomorrow. Will bring in and let them swap (I will try to pay) and give their tire with 50 miles on it back. Pretty crazy experience. Willing to give me 4 brand new tires no charge and let me drive off. Wow.
Thumbs up Discount tire!!
So they tell me they cannot put the tire back on my car due to being too close to sidewall area. I then realize my spare/backseat is out of car. So they salesmen walks back and grabs a random tire in my size and says he is going to put this Barus brand tire on my rim. Whoa cowboy! I tell him just put my old one back on and I will sort out later the tire issue.
Anywho, after talking to store manager (and not having my spare) he says “policy” we cannot put your tire back on for safety concerns. At this point I’m thinking they just want to sell me a tire (do not have my OEM in stock) and send me out the door...? I then said I’m not comfortable with having a non matching tire on my car. He them tells me he will put 4 brand new tires on for FREE. If that makes you more comfortable he said. What...? Manager tells me my safety is more important at Discount tire.
He then tells me take 1 to 4 (new offbrand $80 pop tires installed) no charge to figure out what I want to do. I told him not looking for something for nothing and the one tire is going above the call of duty at no charge. I took the offer 1 tire. So to end this story I ordered a used (same as oem) tire with 8.5/32 coming tomorrow. Will bring in and let them swap (I will try to pay) and give their tire with 50 miles on it back. Pretty crazy experience. Willing to give me 4 brand new tires no charge and let me drive off. Wow.
Thumbs up Discount tire!!
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