I never said lazy, shifting the subframe to equalize settings is not a poor way of doing things. It's just the nature of the business using the slop in the subframe to get things within spec (green) and sending you on your way. So having a deadset kit prevents that tech from utilizing that same slop, which is why they tell you to not use it. You are paying them for an alignment, not to fix your suspension issues. I'm sure those specialist also don't think you need to replace the TTY bolts either? They just loosen them up, tighten as needed, and send you on your way? Which in turn adds another failure point for movement and creaking down the road.
To the OP, I would take the car back and ask them to correct the issue of the car pulling to the right. As a rule, caster angles should usually be within .5° or less of each other side-to-side. If there is a greater difference in caster angles side-to-side, it may cause the vehicle to pull toward the side with the least amount of positive caster, or the most negative caster. In the OP's case, that would be to the left. If the tech recognized this, and tried to compensate, it sounds like they should look again. Could be both the right side toe settings are out further than the left, which could cause the car to ever slightly track to the right.
But why is your caster that far off? Look into that. I'm guessing other components were not replaced as they should be with the spring install? Hard to narrow it all down from the single post.
Sure the easy answer is to pull that deadset kit out, and let them move things around with the slop on the subframe. I'd at least ask them to tighten things back up the correct way. From there actually check your alignment annually to get it readjusted back.