Brought my ~2 month old (& detailed, non-dealer) GTI in for a badge change (both front VW & GTI badges had stains on them). Also had to get a Nav update done.
Dealer couldn't do the Nav update due to being busy, , ended up cracking the VW badge & wasn't confident in removing the GTI badge without damaging the grill. I left the dealer with a busted VW badge ie. Waste of a trip across town
To make things worse, they decided to wash the car too (without asking me) - by the time I returned back to the dealer, it was in the wash booth.
I pride myself on keeping the exterior of my car swirl-free, & only use professional products/cloths to get that job done....No one washes my car except for me. Hence I was horrified to see it in the wash booth, with a guy using a sponge on my recently detailed paint (which would have cleaned the original swirls placed on the paint from the dealers first clean before I initially picked it up from the dealer 2 months ago).
Shocking day..
Now I notice swirls over the paint, but can't say for sure if they were already there (should've checked the car more thoroughly when I got it) & am cursing at what the dealer did, though the anger's subsiding as time goes on...
Was hoping the detailing would last years, but now think it may already be ruined/tainted!
Friggin dealer....
Dealer couldn't do the Nav update due to being busy, , ended up cracking the VW badge & wasn't confident in removing the GTI badge without damaging the grill. I left the dealer with a busted VW badge ie. Waste of a trip across town
To make things worse, they decided to wash the car too (without asking me) - by the time I returned back to the dealer, it was in the wash booth.
I pride myself on keeping the exterior of my car swirl-free, & only use professional products/cloths to get that job done....No one washes my car except for me. Hence I was horrified to see it in the wash booth, with a guy using a sponge on my recently detailed paint (which would have cleaned the original swirls placed on the paint from the dealers first clean before I initially picked it up from the dealer 2 months ago).
Shocking day..
Now I notice swirls over the paint, but can't say for sure if they were already there (should've checked the car more thoroughly when I got it) & am cursing at what the dealer did, though the anger's subsiding as time goes on...
Was hoping the detailing would last years, but now think it may already be ruined/tainted!
Friggin dealer....