Clifton@DKMClutch
New member
- Location
- Atlanta
Respectfully, I had communications with you in May (including a phone conversation). You missed every stated timeline that you would get information back to me, and I had to persistently email you to even get a response. I eventually just gave up trying as it was clear that you didn't care to respond.
As for QC, there is multiple reports of something as simple as the wrong flywheel bolts being shipped with kits. I assume that you don't make your own bolts, so this is a process of taking bolts from the box from your supplier, and putting them into the shipping box. The fact that you can't do that properly does not say "very controlled QC process"
I wanted your clutch, but after four months of not shipping one to my Canadian vendor and the other issues reported in this thread, I've given up and cancelled my order. I've sent this to you before in email - it pisses me off to no end that you give/sell clutches to people for YouTube, but can't fill orders that have been waiting for months.
Hello Dub_guy,
I requested your information via PM, I was under the impression that your issue was resolved and sent a response to you a while back.
Please respond to my PM so I can make sure to figure out how the miscommunication happened. I can assure you that we wouldn't intentionally ignore a message which is why we are publicly reaching out to get issues rectified.