Acadia18
Autocross Champion
- Location
- The Greater Boston Metropolitan Area
- Car(s)
- 2019 Golf R
I went back this morning to look at the outer boxes very carefully
View attachment 281960
Wtf? Did the box get shot with like a .22 or something?!?
I went back this morning to look at the outer boxes very carefully
View attachment 281960
I know......that or some metal rod wasn't secured and shot right through....Wtf? Did the box get shot with like a .22 or something?!?
yeah you nailed the options....if they really ask for the damaged wheel back I'm going to be bummed......talk about huge delay....can't mount it until they make a decision, so they're sitting in my front room, continuing to cure lolBest Case: They just ship you a new wheel, say "No need to return that one", and you have a full sized spare with slight cosmetic damage.
2nd Best Case: They ship you a new wheel, and give you a label to return the damaged one when you get the new one.
Most Likely Case With An OK End Result But Even More Disappointing In The Meantime: They give you a label to return the damaged one, and will send you a new one when the damage ones return is processed.
Worst Unlikely Case: We'll stop at the one above...
Hoping that especially since you paid extra for the insurance, they just ship you a new wheel without having to return that one. Like you said, it doesn't look structural, so having a full sized spare with minor cosmetic damage would be dope. Really hoping they don't make you do the dance of returning the damaged one before they'll ship you a new one, making you wait an additional 1 - 2 weeks before you can get them mounted and on the car
yeah you nailed the options....if they really ask for the damaged wheel back I'm going to be bummed......talk about huge delay....can't mount it until they make a decision, so they're sitting in my front room, continuing to cure lol
oh yeah...I'm really impatient, but hands are tied until I hear back....hopefully today....I'll post up so everyone can have for future referenceLike me trying to wait for my new pressure washer, which is the key item in my whole car care revamp. It's been 5 days now and it still hasn't shipped!!
Great recommendation! It's obvious in your recommendations you've done this professionally lol. On your first note........these wheels are sexy in person...moreso than I really thought....the matte gun metal is awesome too....can't wait to see them in the sunlightWell, that sucks. I am really considering those wheels for my winters if I ever decide to get rid of the OEM ones. Either that or sending the OEM to widen and powder coat them... weirdly enough, I kinda like them. Did you get a "paint prep" solution? Since you got the Gtechniq coating, I would suggest you use their Panel Wipe before applying the coating. Don't use it full strength, dilute with distilled or RO water 1:1, as it is one of the strongest paint prep and will stain or make the paint swell if you are not careful. I use Optimum Paint Prep and never had any issues, but it is formulated to work with Optimum Coatings.
Neuspeed Update:
1104 - received email back from wheels@neuspeed apologizing for issue and saying it was definitely shipping (UPS) issue and said since I opted for the route insurance, to submit a claim through them.
I'm just curious what would have happened if you didn't pay for the route insurance? It's on Neuspeed to already make sure they get to you undamaged.
That would get an instant charge back from me.yeeeeeeeeeeeeeeeah......I know........I'm glad I did, but would be furious had I not and they just hang it on "deal with UPS"....
YupThat would get an instant charge back from me.