Recall on gear shifter trim

[Jumpy]

All your bloody hand pictures finally led to something! I went into my local VW dealer for a DSG service today, and they're replacing my gear shifter trim under recall.

 

[gixxerfool]

I went in this past weekend to get my second key programmed and same deal, replaced. Now I have a brand new shifter boot in a box and nothing to do with it.

 

[cb1111]

Great news - Can we get this as a sticky?

 

[Jose_Gti]

Is this for every mk7 including mk7.5?

 

[cb1111]

Is this for every mk7 including mk7.5?

Do you have damaged trim?

 

[Jumpy]

Is this for every mk7 including mk7.5?

Definitely applies to 7.5 because I have a 7.5.

 

[Jose_Gti]

Not just yet, but if it’s a defective part I would like to change it.
Anyway, I understand your point, don’t fix it if it’s not broken.

 

[cb1111]

Not just yet, but if it’s a defective part I would like to change it.
Anyway, I understand your point, don’t fix it if it’s not broken.

VW has been swapping that part out as a goodwill repair for years and there are reports of the replacement trim failing the same way.

I have no information about the part being updated. Does anyone @Jumpy @gixxerfool have any info on the "manufacturer communications number"? How is it listed on the work order.

Feel free to PM me if you don't want to post publicly

 

[2LEEGIT]

Just checked my vin:

Gear Shift Cover Trim
VW Action Code 34J7

Service campaigns shown may be available for a limited time only. Please contact your authorized VW dealer for additional information.

Start date
01-19-2022

 

[Jumpy]

Not just yet, but if it’s a defective part I would like to change it.
Anyway, I understand your point, don’t fix it if it’s not broken.

They didn't give me a choice. They said it's a mandatory recall because it's a safety concern.

 

[cb1111]

Let me check tomorrow to see if I can get a copy of the actual service action.

 

[gixxerfool]

VW has been swapping that part out as a goodwill repair for years and there are reports of the replacement trim failing the same way.

I have no information about the part being updated. Does anyone @Jumpy @gixxerfool have any info on the "manufacturer communications number"? How is it listed on the work order.

Feel free to PM me if you don't want to post publicly

Sorry. Just saw this. Here you go.

They only changed just the chrome piece. It doesn’t feel the same as the original. The original felt flat on the affected face. This doesn’t feel that way.

 

[cb1111]

They didn't give me a choice. They said it's a mandatory recall because it's a safety concern.

This does not appear to be a recall - it is listed as a "service Action". Based on what I've seen, I'd suspect that VW updated the trim.

One issue is that dealers often don't understand the difference between a "recall" (bring your car in now for the repair) and a TSB/Service Action (We'll look at it next time you bring your car in.

In this it seems like a good idea to swap out the parts. Much blood has been shed and it was just a matter of time before this caused an accident.

Does anybody have a comparison of part numbers

 

[Jumpy]

This does not appear to be a recall - it is listed as a "service Action". Based on what I've seen, I'd suspect that VW updated the trim.

One issue is that dealers often don't understand the difference between a "recall" (bring your car in now for the repair) and a TSB/Service Action (We'll look at it next time you bring your car in.

In this it seems like a good idea to swap out the parts. Much blood has been shed and it was just a matter of time before this caused an accident.

Does anybody have a comparison of part numbers

Interesting, but they aren't making that distinction. Everybody at the dealership called it a recall.

 

[murph3699]

I wish they'd do the steering wheel too. Mine is peeling.