And that's the way to do it IMHO. I'm now on my 3rd windshield in 16k miles. The last time I went the dealership route. They subcontract to a local shop they use regularly, so they know our cars. They do the work at the dealership, which in Phoenix is a good thing if it's the middle of summer - work gets done indoors instead of in a parking lot somewhere in 114-degree heat. Worked out great - had the dealer order the OEM windshield, they scheduled the swap once it came in, had one brief phone call with the glass company & my insurance, who agreed to cover the OEM glass with zero out-of-pocket from me (VW glass is very reasonable compared to some OEMs - Toyota/Lexus I've heard is outrageously expensive), and they did an OUTSTANDING job replacing the glass and properly reinstalling the camera & sensors. All done on one dealership work order, no direct dealing with the glass company at all other than the insurance call. I highly recommend this route to anyone. The dealer is going to be using someone trustworthy and who gets familiar with VWs from being the dealership's go-to vendor. I should have done this in the first place instead of dealing with Safelite once. That was a Mongolian clusterfarkle in every respect.
