Now that is service APR! Nice work.
Can't wait to see this.
Indeed! It took less than 5 minutes to receive a response to my email from APR (Ryan) including confirmation a new set will be shipped to my home. Of course, he asked me very politely to return the set with the issue at my earliest convenience (return label was provided too).
New set arrived today and I returned the favor shipping the first set today too. So, issue was fixed from one day to the next (yes, I was lucky they are in Alabama and I'm in Georgia).
Now, I just need to get everything organized to complete the installation this weekend.