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Old 05-20-2018, 10:40 PM   #35
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Drives: Mk7 GTI SE DSG Pure White
Location: Florida
Join Date: Nov 2017
Posts: 621
This sucks. I had a tiny scratch on the bottom from my pocket knife like a week after buying the car. I'm a manager at Walmart and though I'm not the automotive manager, I would never give someone partial back. You'd get the whole refund period. That steering wheel is now marked for good on a new car. Depending how bad the scratch is, we'd pay for any repair on it as well.

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Old 05-21-2018, 11:52 PM   #36
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Drives: 2015 Red one, 2015 black 4 spinner one
Location: Around the way
Join Date: Feb 2016
Posts: 76
Glad to hear the acknowledged it and tried to resolve the issue. It's absolutely 100% from a pocket knife clipped on the right pocket and happened getting in the car, it happened to me and is the reason I stopped carrying them like that.
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Old 05-23-2018, 01:56 PM   #37
Drives: 2017 Golf R DCC/6SP
Location: Boring Small Town in Massachusetts and awesome small town in NH
Join Date: May 2017
Posts: 42
I hate taking my cars anywhere. I took my wife's touareg to get new tires put on. Three of the four wheels were scrateched and the fourth was gouged.

I went back to the tire shop and they did the right thing and got them all repaired. What bugs me is that i think they obviously knew they did it and didnt' tell me up front. I was more angry that they weren't up front with me than the fact that the scratched them. I didnt' notice until i left to get gas and saw the passenger rear wheel (the one that was gouged). I called the shop and went back.
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