Sebastian H
New member
- Location
- Chicago
I don’t use the AC very much but couple of months ago it was very hot and I had to. Turn the AC on and it was blowing hot air. I said no big deal , car still under warranty , dealer will take care of it. Called to make an appointment, dealer , sorry , no loaner for two weeks. I couldn’t drive like that in 100+ degrees. Took the car in , dealer calls me and tells me that the AC condenser has damage from debris/stone and it’s not covered under warranty. The cost to fix it $1000. I asked the service advisor if they can install something to prevent future damage and he said no with a smirk on his face , telling me it won’t happen again. I mean , I’ve had the car for almost two years only driving on the weekend. This could happen again anytime. I think this is a design flow and VW should pay for it. The condenser is exposed , you could fit a two by four in there. I opted for a new car because I didn’t wanna have any headache and now this happened. Has anyone else had this kind of problem before. I found some complaints but not to many. I was thinking of taking it up to VW corporate. Any suggestions/recommendation ?