Based on my own personal experience, it’s very difficult to get a VW salesman to even contact me to seriously negotiate a purchase. I’ve reached out 4 different dealerships over the past 2 months.
Well that is rather disconcerting. I can wait until the 2018's are truly leftover's in the fall, but I'm not sure the pricing will be good. So many people boast about the rock bottom prices they got, but I'm not sure if its the reality.
I had a 2017 Passat R-Line as a rental in Denver last year. Drove it to the top of Mt. Evans at 14,200ft elevation. Made it up no problem. Drove it down to Albuquerque and it was quite a nice driver. Not sure why the car doesn't sell well other than it looks a bit bland.
Because it is in a segment dominated by Honda and Toyota. Americans hate sedans and for the majority of the country based on sale numbers if they are looking for one in the mid 20s they are buying Japanese.
The weird thing is no car today "breaks down all the time," really, not even FCA products. Compared to, say, the seventies, today's cars, even the cheapest, are paragons of reliability and efficiency. What has not changed is that average American drivers treat their cars horribly. It seems the default behavior for our drivers is to ignore service intervals and instructions, operate the vehicle without thinking about the vehicles limits, capabilities, and design intent, and in general treat it like a toaster. One reason that our market is flooded with boring, nearly identical people boxes is that manufacturers realize that unless they make a bullet-proof ride that no amount of ham-handed mishandling can destroy, they'll get dinged for being "unreliable." So they make a bunch of boring SUVs that are capable of withstanding the average American family's general ignorance of and distaste for actual machinery.
I don't think this kind of behavior is normal. Do you have any evidence to show it is? Almost everyone I talk to about cars, most of whom are not enthusiasts, has their cars serviced at the required intervals. They also don't abuse their cars and don't use them beyond their design capabilities. Sure it happens but you are positing that it's the norm.
The weird thing is no car today "breaks down all the time," really, not even FCA products. Compared to, say, the seventies, today's cars, even the cheapest, are paragons of reliability and efficiency. What has not changed is that average American drivers treat their cars horribly. It seems the default behavior for our drivers is to ignore service intervals and instructions, operate the vehicle without thinking about the vehicles limits, capabilities, and design intent, and in general treat it like a toaster. One reason that our market is flooded with boring, nearly identical people boxes is that manufacturers realize that unless they make a bullet-proof ride that no amount of ham-handed mishandling can destroy, they'll get dinged for being "unreliable." So they make a bunch of boring SUVs that are capable of withstanding the average American family's general ignorance of and distaste for actual machinery.
Spend a few days at an indie shop, then you will understand.
It was not just boasting but many people did get great deals last year because of the following factors.
- 2018s were coming in with better warranty.
- VW was offering dealer cash as high as $4500 to get rid of 2017s.
- Dealers had plenty of 2017 leftovers last winter than usual. That might have been a reason why 2018s were launched by early 2018 (not fall 2017).
Do you work at an indie shop? Is this kind of behavior the norm or are we talking about oil changes at 12,000 miles instead of 10,000? It's all very vague.
I do. There are lots and lots of people who just do the bare minimum, or can't afford all the repairs needed. Massive fluid leaks, dangerous brakes, cracking belts, 20k between oil services - without ever checking fluids, as well as people who only bring the car in when the low oil light is on, or a CEL sets for not being able to activate VTEC do to no oil pressure. This even extends to customers who drive "nice" cars and who have money. They simply just don't care about the car.
I would say it's pretty normal. The rare customers are the ones who know anything about cars, as well as the ones who have us fix everything we find, as soon as we find it. The amount of times I've "retired" cars by finding work that exceeds the value of the car is nuts.
I'm working on one person's car who goes to a quick lube for service, and then to us for an inspection. It costs them far more then simply having us do regular servicing to it, but whatever. People are crazy.