GTI_Guy13
Passed Driver's Ed
- Location
- Smyrna, GA
Hey guys, I apologize in advance for the long post, but I’m looking for some advice. I bought my 2015 Golf R as a CPO in August of 2017 with about 16k miles on it. In late February, I noticed that there was some clear coat flaking off of the lower passenger side rocker. I took it to a VW dealer close to my work who after looking at the car for about 15 minutes determined the car had been repainted at some point in time. They advised me to return to the dealer I got the car from. That afternoon I return to the dealer I purchased the car from and explain the situation. They agree the car had been repainted at some point in time. The service advisor mentioned that they did not CPO the car, and that it was purchased as a CPO car from VW at auction. They advised they will submit a claim to VW and will have the affected areas repainted. Ironically enough, as I was about to leave, the seal on the thermostat housing let go and my car was leaking coolant in the service bay. The part to fix the leak was on national backorder so I was in a loaner for about 2 weeks. They handled this repair great and were very prompt and informative throughout the process. I since dropped my car off last week to have the paint repairs completed and advised my Service Advisor that the driver side lower rocker’s clear coat was also peeling now. They stated they would have that part fixed as well. After dropping off the car, I was contacted by the dealership asking if I would be interested in selling my car and if I wanted an appraisal. That got me thinking which brings me to where I’m at now, will the car being repainted affect the value of the car? The car was bought as a CPO car with a clean Carfax, but the car was previously repainted. How did the dealership not notice the repaint when inspecting the car, or are they the ones that repainted it? If repainting a car lowers the value, shouldn’t the dealer make right on the difference of what I paid for the car vs what it would actually be worth now knowing it’s repainted? If the new paint job shows on the Carfax I feel like I'm going to be stuck with a car that isn't worth close to what I paid.
I have not contacted VWOA yet as I’ve been letting the Dealer try and make this situation right, but the longer it goes on and the more I think about it, I feel like I’m really getting screwed. BTW, we’ve been able to determine the entire front half of the car has been repainted, Driver door up around the front of the car to the Passenger door including the hood. From looking at the underside and under the hood, it doesn’t appear as if anything as been replaced like the car was in an accident.
I have not contacted VWOA yet as I’ve been letting the Dealer try and make this situation right, but the longer it goes on and the more I think about it, I feel like I’m really getting screwed. BTW, we’ve been able to determine the entire front half of the car has been repainted, Driver door up around the front of the car to the Passenger door including the hood. From looking at the underside and under the hood, it doesn’t appear as if anything as been replaced like the car was in an accident.