I just received a replacement unit for a problem I had with disconnects. The first connection after startup would typically work for ~10 minutes, 2 maybe 3 songs. Then it would disconnect, car shows Android Auto connection "cancelled," and the dongle would restart. It will then reconnect on it's own, without me touching anything. After the first time it never stayed connected for more than 5 minutes, typically I couldn't get through a song. I opened a support case and tried all their suggestions, nothing worked.
They eventually asked me to send in the unit, which they replaced. This one does the same thing unfortunately
. While it's connected it works great, no difference from having the phone wired. But the constant restart/reconnects make it unusable for me at this point. I don't
think it's an MIB software issue, although I've only ever tried it on my MIB 2.5. I've sat and watched and this is how it goes for me...
- The dongle LED is green on startup
- Turns blue shortly (less than 25 seconds I would guess) once connected
- Wireless AA works great, usually about 10 minutes
- Blue LED goes out, car says connection was cancelled
- About 5 seconds later LED comes on green as the dongle restarts
- Again turns blue shortly and all is reconnected/working
- Then it repeats 4, 5, 6 every few minutes (but while connected works with zero issue)
I don't suspect it's a heat issue (despite the first connection always lasting the longest). Car is garaged, it does this even when I've had the dongle in the house, and I have yet to feel the dongle even get warm. Wired connection with my phone is solid. I get an unexplained disconnect maybe once/twice a month but I reconnect and have no problems. The restart behavior makes me think the dongle isn't getting enough power from the USB port. It's the only thing I can think of that would be different between having a phone connected and having the AA Wireless dongle connected. I know the phone charges (slowly) while connected, but even if the USB port stopped supplying power it wouldn't impact AA, the phone would just stop charging.
Can anybody with it working send me their options from the app? And maybe also share your MIB info? I would really appreciate it.
. I had a few issues setting it up. Had to manually add the bluetooth to my phone. Then i had a message come up a few times on the infotainment system saying to authorise use on my mobile phone (something like that). Then it just started working! No issues since this morning after problems on that initial set up (afternoon now in UK). Been on 3 separate drives since and its loaded up no problem.
