Video playback through CMS, issues HELP!!

[Thatcher]

Hi guys,

Having an issue wth video playback through the CMS. I have a iPhone 5s connected through MDI cable with green collar. All else is working fine and the video folders are displayed and I can access a folder called "Video(iPod)" through the media setup screen, from here you can select screen and adjust brightness size and format etc etc. However, I cannot seem to get any videos to display! When I search for any videos through the CMS it says "No playable Files" even though I have purchased videos which should be available. When I play them through my phone but connected to the car, I hear Audio but no visual appears. Just wondering if anyone is experiencing the same issues or if anyone knows how to resolve this? Do I have to change the format of the videos or ? Also does anyone know if there's any way of playing non-purchased videos, I.e ones you have recorded on my phone myself? Any help would be greatly appreciated!

Thanks all

 

[Starshaped]

As far as i am aware videos can only be played using the red collar lead which has old iphone connector,the green one only dispays art but no video i believe.

 

[Thatcher]

As far as i am aware videos can only be played using the red collar lead which has old iphone connector,the green one only dispays art but no video i believe.

It definitely displays videos as the option on "music" or "videos" when selecting folder wouldn't be there if it did not, as was the case with my blue collared lead for the 4S! Also, I can bring up the screen display for videos I just can't get to show them, they do not appear in the folded that I can access, it just says no files available. Still haven't found out how to do it yet but haven't really been trying. Think It only works for purchased music as they are all the same folders you get on iTunes. However, I don't think it accepts the file format they are currently in., think it needs to be MP4.

If anyone can shed any light on this situation it would be greatly appreciated!!

Thank you

 

[BlueBullet]

I've tried red and green collar cables on cms system. Although green collar brings up video folder I have only been able to play movies from iTunes on red collar cable. Red collar only available using old style connector not lightening and didn't play video self recorded. Green collar will display album artwork correctly. The red collar won't play video if use lightening adaptor with it.

 

[Starshaped]

I've tried red and green collar cables on cms system. Although green collar brings up video folder I have only been able to play movies from iTunes on red collar cable. Red collar only available using old style connector not lightening and didn't play video self recorded. Green collar will display album artwork correctly. The red collar won't play video if use lightening adaptor with it.

Thats strange because when i tested it the only thing we played was a video i shot 5 minutes before.