Sounds like you guys haven't been on Carvana's reddit. There are plenty of negative experiences out there. I can say for certain that Vroom at least thoroughly reconditions and details their vehicles, whereas Carvana will send you vehicles that are a complete mess. For whatever that is worth. I know it's just a small piece to the overall experience, but still...
I'm assuming that's with performance pack? For some reason they only offered me $14k for my SE, performance pack, Fender, park assist, DCC. I'm at 69k miles, but doesn't seem like it should lower it that much. I was expecting at least $16k.