Guys, don't send your Ohlins to RE Suspensions in NC. I didn't get the service I expected from an authorized dealer.
They were kind enough on the phone and seemed very willing to get me what I wanted, but they lack the expertise on this specific shock model.
I just got off the phone with Performance Shock in Sonoma CA, and they explained why maybe I didn't get the level of service I expected.
It turns out, RE Suspension does mostly dirt track/circle track shocks, and are not as familiar with the automotive line from Ohlins.
The warning sign was there, but I didn't think too much of it when the service guy at RE said, "once we open the shock up we will see what we can do".
How are you an authorized dealer if you don't know up front what you can do with a shock? Well, if you don't specialize in automotive shocks, that's what happens.
So, driving around the last few days, moving the shock stiffer and stiffer, the rear shocks can't keep the rear of the car in check. Still too bouncy, even with the adjuster full closed.
Performance Shock charges double for their shock service, but it sounds worth it, as they've done plenty of the road and track shocks before, and also are familiar with the terms, motion ratio.
I'll be sending my shocks in, again, next month for a second attempt for more rebound.
If that doesn't work, the only real option is to try the next level Ohlins TTX/ILX line, but they are BIG $$$$.
Other things I learned from the phone call:
-The R&T line of shocks are very costly to rebuild, if the need arises. For example, the sales guy said it costs 2/3 the price of a new R&T shock
-Its a very good shock for the price, the sales guy does not know how Ohlins makes any money at this price point