Well got the bilstein rear shocks fitted this morning and..................silence is golden☺.Drove the car over the speed bumps which produced the log rolling sounds.Nada,nil,zero noise.Total cost of silence=shocks and fitting £170.So if you suffer from the aforementioned "log"noise in the rear get the bilsteins fitted asap.Many thanks to fuelboss for this solution.Will update if any change in noise after say a weeks driving over the bumps.It's early days yet but i do not expect the noise to return going by fuelboss's experience..What amazes me is vw acknowledged the noise is apparent in numerous peoples cars yet laughingly describe it as a "characteristic"of the car.Fuelboss and numerous other people had their shocks changed(i think 4 times w/fuelboss) by vw and the noise returned very quickly.Did nobody at vw after being told the new shocks that were installed were as bad as the previous one's supplied not think"why do we not try another supplier (bilstein,koni)instead of oem sachs to see if they are a solution to the problem.Pretty poor problem solving process by vw in my estimation.
Happy days are here again for you. I am pleased they have done the job as I expected they would. No more worries as these will not let you down.
VW would and never will admit to this issue as no doubt they might have to do a re-call if enough customers got wind of this. My belief is that the same shock absorbers are used across the MK7 range despite being given a different part number by VW. I also believe they are fitted in other VW models. In fact I have seen a Passat with 15k miles on the ramps where the Sachs shock absorbers were thumped by a technicians hand and what a rattle they made. Due to better sound-proofing on that model any suspension noise may not have been heard. The problem with the Golf is that under the boot floor there is very little sound deadening and in fact there is bare metal.
VW have use these Sachs shock aborbers on probably all of their vehicles and they would not want to bin those in favour of another manufacturer despite knowing but not admitting that the Sachs were poorly manufactured and were the prime cause of the noise. VWUK and its dealers acted in a pretty idiotic way for a couple of years over this issue and continue to do so by often changing almost everything on the rear end without actually curing the fault. How thick can they be when it is now clearly proven that fitting another make of shock absorber cures the problem once and for all.
VWUK and my dealer know very well that when I first brought to their attention that the Sachs had a problem with a loose piston rod that was without doubt the cause of the complaint they should have listened and accepted that I was correct. VW would not even examine my shock absorbers after I offered them the opportunity. Words cant express how I feel about VWUK, its so-called Customer Care dept, Mr Brian Kattenberg and his bullshit and its technical representative who met with me just once and then decided to change the parts again and again. I am not a motor technician or an engineer. I am a person who applied common sense, logic and a practical ability to resolve a problem. It appears VW does not posses those attributes but in reality they just could not care less.
May you now enjoy the car as it should be enjoyed.
.i also feel road noise in this car is a lot noisier than i anticipated.i will report after driving the car for a day or two.
