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Potential Paint Issue Important to ALL MK7/7.5 OWNERS

jjjones

New member
Location
QLD
I can confirm i have the same issue on my 2018 mk7.5 GTI.

My passenger side is fine, but on the drivers side the door edge seems to be rubbing against the rubber/plastic thing. I dont think that its not seated properly because i pushed on it and its pretty solid. It just looks like its poorly designed? and too thick?

The rubbing has essentially taken the paint on my door edge. Im not happy about it, but i guess its not really that noticeable.


its kinda hard to see but you can see the white markings on the black plastic/rubber part. That's the paint coming off the door.
 

Poppn

Passed Driver's Ed
Location
CT
Just checked this. Same issue with my 2017. Driver's door is dangerously close but not rubbing, passenger side is rubbing.

This is my first new car, I plan I keeping it for a long long time. It's only got 2300 miles on it so far, and already there is a defect in the paint on one of the wheels, one headlight housing is bubbling on the inside chrome reflector, BOTH headlights have water stains INSIDE the headlight cover, and now the doors are rubbing. What the hell?

The paint defect is 1000000% an issue that started in manufacturing. Showed my dealer, along with the headlight issue, and then took a bunch of pictures to send off to VW. This was over 3 weeks ago. I called today to follow up and the service manager states that "I'm still waiting to hear back from VW concerning the issues."

Really, 3 weeks?

I'm considering just contacting VW directly at this point, considering all these little things popping up. What is the car going to be like 3/5/10 years down the road, a pile of rusting crap?

Sorry for the salty post, the car is fun to drive and handles daily-driving duties great, but man...rubbing doors? Is this shit not inspected when being designed?? BEFORE the car officially is built???
 

Zillerr

New member
Location
Milwaukee, WI
Just checked this. Same issue with my 2017. Driver's door is dangerously close but not rubbing, passenger side is rubbing.

This is my first new car, I plan I keeping it for a long long time. It's only got 2300 miles on it so far, and already there is a defect in the paint on one of the wheels, one headlight housing is bubbling on the inside chrome reflector, BOTH headlights have water stains INSIDE the headlight cover, and now the doors are rubbing. What the hell?

The paint defect is 1000000% an issue that started in manufacturing. Showed my dealer, along with the headlight issue, and then took a bunch of pictures to send off to VW. This was over 3 weeks ago. I called today to follow up and the service manager states that "I'm still waiting to hear back from VW concerning the issues."

Really, 3 weeks?

I'm considering just contacting VW directly at this point, considering all these little things popping up. What is the car going to be like 3/5/10 years down the road, a pile of rusting crap?

Sorry for the salty post, the car is fun to drive and handles daily-driving duties great, but man...rubbing doors? Is this shit not inspected when being designed?? BEFORE the car officially is built???



I hear ya loud and clear. For the $ I was really hoping for top notch quality control. I am coming from a long history of Honda-Acura of which I have never ever experienced such flaws.

I would imagine the seal could be removed and left off. I ams just going to keep a close eye on mine every time I wash. My 17 had a defective seal (back side l shaped clip was deformed). My 18 just seemed to need a firm flex/nudge back in place.

I tell ya... I love the way the R drives, but I expected a bit more from VW taking into consideration the engineering level that goes into these cars.
 

ElectricEye

Autocross Newbie
Location
Central NJ
While I agree, that none of this should be happening - my 2015 GTI is flawless by the way.
When you talk about "for the money" you've got to remember that a $40,000 R is still a $21,000 Golf body.
Same car.
I love the GTI, I love the R - but they're Golfs.
Golfs are wonderful little cars, but a $40,000 four wheel drive, turbo Golf is still a $21,000 Golf outside of those components.
 

Rgraphic

Passed Driver's Ed
Location
Seattle
Holy crap thanks for the heads up on this. Checked mine out today. Drivers side was perfect but passenger side the middle area had popped out a little and just very slightly if at all was touching the edge when opened. Saved me a big headache...popped it easily back in but we’ll see if it stays. Maybe pops loose from the body flexing?


Sent from my iPhone using Tapatalk
 

Zillerr

New member
Location
Milwaukee, WI
While I agree, that none of this should be happening - my 2015 GTI is flawless by the way.
When you talk about "for the money" you've got to remember that a $40,000 R is still a $21,000 Golf body.
Same car.
I love the GTI, I love the R - but they're Golfs.
Golfs are wonderful little cars, but a $40,000 four wheel drive, turbo Golf is still a $21,000 Golf outside of those components.



Yes.... and no. This is coming from Germany not Mexico... and the way they talk about production prestige at their factory (I have visited and toured it) these flaws are unacceptable on a car that is nearly the top $ of any VW line. What you are saying makes sense in many levels, but still ?
 

penpal1

New member
Location
Toronto
does anyone know how to readjust it or take it off? the driver side isnt touching or anything but its super close, maybe a paper gap.
 

Golfs everyday

Autocross Newbie
Location
USA
Yes.... and no. This is coming from Germany not Mexico... and the way they talk about production prestige at their factory (I have visited and toured it) these flaws are unacceptable on a car that is nearly the top $ of any VW line. What you are saying makes sense in many levels, but still ?

I've mentioned this several times, but my Golf-R is very poorly assembled especially on the exterior. My MK7 GTI was very well put together, rivals cars assembled in Japan.

I think of my R as a Friday 4:59pm just before a 5 day weekend car. :cool:
 

southpawboston

Drag Racing Champion
Location
Somerville, MA
I've mentioned this several times, but my Golf-R is very poorly assembled especially on the exterior. My MK7 GTI was very well put together, rivals cars assembled in Japan.

I think of my R as a Friday 4:59pm just before a 5 day weekend car. :cool:

Just before Oktoberfest...
 

bboytaktix

Ready to race!
Location
Canada
my car is in the shop getting the door repainted as we speak. It took 4, yes FOUR weeks to get an approval from VW of Canada, my dealer was not too great communication-wise so I had to keep calling and following up and I also contacted a customer service agent from VW of Canada. Anyways my 2018 R has been in the shop since last MONDAY. it won't be ready until next week some time apparently, which makes that week 3 it will be in the shop. VW of canada are completely disorganized...they only started the paint this past Tuesday morning (at least the body manager said he'd have them start then) as they were still waiting on a second approval to remove xpel from front fender to blend it to door paint, then replace xpel after... I think the second approval never even came through....what a waste of time.

Not too happy but what can I do.

not sure if allowed to post links to other sites but here is my thread on vortex...
https://forums.vwvortex.com/showthr...warranty-experience/page2&highlight=Door+edge
 

southpawboston

Drag Racing Champion
Location
Somerville, MA
I just checked again, and now my driver's door is rubbing. Lightly, but still. I can push the liner farther forward, away from the door, but when I let go it pops back closer to the door. I may DIY a fix rather than bring it to the dealer, who will only manage to make it worse.
 

JWTS

Ready to race!
Location
WA
I just checked again, and now my driver's door is rubbing. Lightly, but still. I can push the liner farther forward, away from the door, but when I let go it pops back closer to the door. I may DIY a fix rather than bring it to the dealer, who will only manage to make it worse.

I checked mine after seeing this thread, and have sorta the same thing, along with some missing paint. In my case, the liner looks just fine, but the inner part is pulled out on the passenger door.

While it's still under the 3/36, I'm just going to figure out a fix and touch it up. I think it would take longer to bring it in and pick it up--plus, I want to fix up both sides (and only one right now is problematic).

Not exactly sure the best way to handle it, but I'm thinking once the door is off there may be an obvious way to fix it. I'm pretty sure I'll figure out something.
 
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