Hi,
Can anyone give some advice on leaking panoramic roofs? I have a 2016 Golf estate with a panoramic roof. It first started leaking when the car was two years old and still in warranty. When I took it back to VW they said the drain pipes were block and charge me £250 to unblock, they also said it would be another £1200 to strip out the interior to dry out, as it was soaked through. They said none of this was covered by the warranty. I paid the £250 for the service and just lived with a smelly wet car for a few months until it dried out naturally. Six months later water started coming in again so I took it back to VW. This time they said there had been a TSB on Panoramic roofs and they fixed it for no charge, I don't know what they did. 18 months on and the leaks have started again, this time VW have said the roof cassette is cracked and needs to be replaced at a cost of £2,750! There is also a separate leak in the boot which they are charging another £350 to fix. This seems an extortionate amount of money to fix something that has been a long term problem. Although out of warranty now it started when it was in warranty.
I called a local independent VW service garage for a second opinion and they said there was a design flaw with the panoramic roofs across the VAG range and they don't touch them!
As its quite a technical bit of kit, I really don't want to touch it myself. Am I stuck with paying the main dealer £2,750 to fix it, seems like a rip off for something wasn't designed properly in the first place.
Has anyone had any similar experience with panoramic roofs?
Cheers
Can anyone give some advice on leaking panoramic roofs? I have a 2016 Golf estate with a panoramic roof. It first started leaking when the car was two years old and still in warranty. When I took it back to VW they said the drain pipes were block and charge me £250 to unblock, they also said it would be another £1200 to strip out the interior to dry out, as it was soaked through. They said none of this was covered by the warranty. I paid the £250 for the service and just lived with a smelly wet car for a few months until it dried out naturally. Six months later water started coming in again so I took it back to VW. This time they said there had been a TSB on Panoramic roofs and they fixed it for no charge, I don't know what they did. 18 months on and the leaks have started again, this time VW have said the roof cassette is cracked and needs to be replaced at a cost of £2,750! There is also a separate leak in the boot which they are charging another £350 to fix. This seems an extortionate amount of money to fix something that has been a long term problem. Although out of warranty now it started when it was in warranty.
I called a local independent VW service garage for a second opinion and they said there was a design flaw with the panoramic roofs across the VAG range and they don't touch them!
As its quite a technical bit of kit, I really don't want to touch it myself. Am I stuck with paying the main dealer £2,750 to fix it, seems like a rip off for something wasn't designed properly in the first place.
Has anyone had any similar experience with panoramic roofs?
Cheers
