A few notes. It's not your Carfax, it's the dealers, they paid for it. You can just buy your own. My guess is they get the data from C.L.U.E. since it's one-stop shopping. If you paid for the repairs yourself, the dealer might not have known about it. I have many VW dealers within 30 miles buy only one is good, and I know how bad service can get. I now drive even farther to get good service.
7
My hoaxwagen dealership experience
- Thread starter Coachdrives
- Start date
Coachdrives
Passed Driver's Ed
- Location
- Texas
Fair enough, yet they seemed nervous about me having it or even looking at it. Yeah, that would have made no sense to pay for the repairs, very expensive and this is why most of us have insurance, no? Regardless of the Carfax report, this is a covered warranty part defect and they are responsible for covering it. They are trying to dodge it which makes no sense since Volkswagen compensates them for warranty work. Glad you figured out best stealership for you, I don't have time to drag my car to every dealer and continue restarting the process over again to test the waters.
Honestly you should just hang those balls out AT the dealer while they're feeding you bullshit. Make it clear you're not a young man that's going to be jerked around. It will be a better use of their time to get your car fixed and out of the door than it would for them to try and get you to leave.
mrmatto
Autocross Champion
- Location
- Jacksonville, FL
- Car(s)
- 2024 GTI DSG
Quote Of The Day.
nok513
Autocross Champion
- Location
- Orange County, NY
- Car(s)
- 2020 VW GTI S
I had an issue a few years ago with a Honda dealership where I had bought my '16 Civic. The radio was busted after 20k miles and it controlled practically everything. The radio replacement would be in Monday morning...it was not. Warranty would cover the radio and repair, then not. After 5 phone calls, a month of dealing with reps, I drove my ass over with their rental Hybrid Accord (so tough pulling up in a Hybrid), asked to speak a rep who I last spoke with that morning. I graciously let him speak some bullshit for 2 minutes, then I politely cut him off and said, "don't take what I'm about to say personal, I'm not mad at you sir, but I'm done with this shit," and asked for the GM by name. The radio was replaced under warranty, and the car was ready the next day.
Like @okMK said... let them balls loose and let them hang low. Drag them shits on the ground, pull 'em over your shoulders, and puff your out your chest.
PS...no matter what car manufacturer you choose, you will experience the same thing. It's about the dealership at them end.
One more thing and I'm done... we all don't have the time these days, but sometimes we gotta suck it up and get it done at the end of the day cause no one else will do it for us. I drove an 1hr and a half from my office to the dealership, then 30 minutes back home. If I had done that sooner, shit would have gotten done sooner instead of calling and bitching about it.
Like @okMK said... let them balls loose and let them hang low. Drag them shits on the ground, pull 'em over your shoulders, and puff your out your chest.
PS...no matter what car manufacturer you choose, you will experience the same thing. It's about the dealership at them end.
One more thing and I'm done... we all don't have the time these days, but sometimes we gotta suck it up and get it done at the end of the day cause no one else will do it for us. I drove an 1hr and a half from my office to the dealership, then 30 minutes back home. If I had done that sooner, shit would have gotten done sooner instead of calling and bitching about it.
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Coachdrives
Passed Driver's Ed
- Location
- Texas
Why? Because they are far more reliable and the truth hurts?
Coachdrives
Passed Driver's Ed
- Location
- Texas
A Honda radio vs. all the BS issues GTI's have. Really? I'd love for my only issue to be a radio. That doesn't impact my car driving. Thermostat housing and water pump with low miles, multiple ignition coils gone bad.
I don't have any problems. I'm also lucky enough to not have to rely on my GTI as a daily. It's just my fun car. If you're not happy move on. Simple.
nok513
Autocross Champion
- Location
- Orange County, NY
- Car(s)
- 2020 VW GTI S
Obviously, my point was to go in and handle your business. You asked for feedback, you got it. Good luck.
Just chiming in here- i think It’s dealership by dealership. I’ve have good experience with mine. It also helps i know the shop Forman and the dude is a mechanical genius. But every time i have Pulled up they pull my vin and it says right there on their screen what the car is available for in their system. Nothing should be in question for the most part. The previous owner had a coil changed on cylinder two at like 10k. Warranty work. Car was bone stock. Not modified once. Shit happens on cars. i saw A brand new 700 mile Toyota sienna get a rod replaced cause of knock when i was A mechanic. 
Coachdrives
Passed Driver's Ed
- Location
- Texas
I heard your feedback. Honda radio. Nice try.
Coachdrives
Passed Driver's Ed
- Location
- Texas
I agree, shit definitely happens. Just wished I got service some here say they receive. Interesting though after reading other threads and some very recent with pretty major shit going on. We've had 2 Toyota's in 20 years both being my wife's. Zero dealership warranty repairs. How many GTI's are still going beyond even 100k without major repairs? Funny I see very very few used high mileage ones out there.Just chiming in here- i think It’s dealership by dealership. I’ve have good experience with mine. It also helps i know the shop Forman and the dude is a mechanical genius. But every time i have Pulled up they pull my vin and it says right there on their screen what the car is available for in their system. Nothing should be in question for the most part. The previous owner had a coil changed on cylinder two at like 10k. Warranty work. Car was bone stock. Not modified once. Shit happens on cars. i saw A brand new 700 mile Toyota sienna get a rod replaced cause of knock when i was A mechanic.
With that said, I can admit GTI is much more fun, reason I bought it.
Coachdrives
Passed Driver's Ed
- Location
- Texas
You are too cool, boasting about GTI as fun car. I came here with good intentions, you came to the thread to be sarcastic and arrogant.
Yeah Toyotas had a good rep even when i worked On them. Some showed up for warranty, some didn’t. Luck of the draw i suppose
I think It comes down to a two things here honestly.
1) routine maintenance
2) how the car is driven on a day to day basis
Example: I have 2017 GTI 6MT non pp and i do My maintenance way ahead of schedule. Does that completely prevent something from going wrong? Not necessarily but i know My shit is up to date in regards to mileage and service.
A good buddy of mine had a GLI with over 150k and ran like a champ before it got totaled. I plan To ride mine out as long as possible, which will involved higher maintenance fees overtime unfortunately. (Carbon cleaning at 70k, plugs every 10k due to tune, clutch eventually (15k on stage 1 at the moment), timing chain at 100k) etc