A few notes. It's not your Carfax, it's the dealers, they paid for it. You can just buy your own. My guess is they get the data from C.L.U.E. since it's one-stop shopping. If you paid for the repairs yourself, the dealer might not have known about it. I have many VW dealers within 30 miles buy only one is good, and I know how bad service can get. I now drive even farther to get good service.