Anybody looking for a digital cluster with around 300 miles on their car (or that isn't fussed about the odometer being correct) shoot me a PM. I will let it go for half of the lowest ice you can find new online.
Begin rant...
So... car is at the dealership, they were going to attempt to fix the mileage issue. I did tell them that it was most certainly not going to work. It did not... no surprise there. I was told that when attempting to change the mileage they receive an error.
They interpreted that error as their tool not being able to update mileage on this type of cluster. I suggested to them, somewhat strongly, that the correct interpretation of the error is that you cannot update mileage on a cluster that isn't new. And having driven 100+ miles my cluster is no longer new. I tried to explain that their interpretation doesn't make sense because this same cluster is on a Golf R in their showroom. I asked what would happen if the cluster on that Golf R failed a month into the ownership. No response.
As my car is over 27,000 miles I asked what would happen now when I bring my car in for the 30,000 mile service and my dash shows somewhere around 3,000. No response there either. I have VW care through 90k. If they are willing to start my VW care over again maybe this is a win, haha.
Stupidly I only left one key with them when I dropped it off so I'll take the other key tomorrow so they can pair both. I mentioned how much money they are costing me multiple times and they've offered nothing. They are suggesting it's my fault they didn't adjust the mileage because I didn't specifically ask them to do that when I dropped the car off. At the time they didn't even know if they could install a new cluster but agreed to try it for 1hr labor (I dropped the car off with all trim emoved and original cluster unsecured, new cluster in box on the passenger seat). I told them that I knew it needed component protection removed and the keys paired. They took that to mean remove component protection, pair the keys and nothing else. Today the tech said the reason he needs my other key is because setting the mileage is the step that comes after pairing key(s). I'm sure they're going through the guided cluster replacement so I don't know why they stopped at the "set mileage" step the first time. I even told them to call me if it would take longer, I was willing to pay.
Any of you bored people that finished my rant have a clue about my grayed out map switch button?
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