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Mk 7 replacement Service Handbook?

GuyL

New member
Location
Bristol
Car(s)
2012 Golf Mk6
I have just purchased my 4th Golf, a 2018 1.5TSi (Mk7). Unfortunately the Service Handbook has been misplaced/ not supplied with the vehicle by the previous owner. Does anyone know if it is possible to/where I can get a replacement? Call me old fashioned but I like collecting service stamps in a paper Service Handbook.
 

SRGTD

Autocross Newbie
Location
UK
I don’t think it’s been misplaced. VW have stopped issuing service books with new cars, and a car’s service history is now held digitally on VW’s system. I think the changeover from paper-based service books to digital online service records happened sometime during 2017.

A high level summary of your car’s service history is available in the ‘My VW’ app. You can also request a print out of a car‘s online service record from your VW dealer.
 

GuyL

New member
Location
Bristol
Car(s)
2012 Golf Mk6
Thank you - that is good to know. The Car Supermarket where I bought my new Golf were clueless. So presumably if you do not use a VW Dealer for servicing the only record would be the receipts that you keep?
 

SRGTD

Autocross Newbie
Location
UK
I think some independent VW specialists have access to the digital service part of VW’s online system. Those that do have this access will be able to update the digital service record. However, not all independents will have this access though.

Whether you use a VW dealer or an independent garage for servicing and repairs, I’d always recommend keeping all receipts for servicing and repairs;
  • you will be able to demonstrate to future prospective buyers that the car has been well maintained, when the time comes to sell it.
  • if you use an independent, then in the event of any warranty work needing to be done, you’ll have proof for VW to show the car has been maintained in accordance with VW’s requirements (for warranty claims to be authorised, any independent garage used for servicing/repairs will need to be VAT registered, and receipts will need to show that any parts used are genuine VW parts and fluids / lubricants are to VW spec.).
 

Andy_L

New member
Location
Scotland
I have just purchased my 4th Golf, a 2018 1.5TSi (Mk7). Unfortunately the Service Handbook has been misplaced/ not supplied with the vehicle by the previous owner. Does anyone know if it is possible to/where I can get a replacement? Call me old fashioned but I like collecting service stamps in a paper Service Handbook.
SRGTD is spot on, they're no longer a thing. I queried the abscence of one in mine (new in 2018) and the shift to online was cited.
 

TheBlondeFella

Go Kart Newbie
Location
UK
Car(s)
MK7 Golf R
you can buy them on ebay if you sell want a service book or you can buy a 'replacement service book' direct from VW
 

GuyL

New member
Location
Bristol
Car(s)
2012 Golf Mk6
Yes thanks all - I bought a blank one on Ebay for about £9 to satisfy my urge to collect service stamps!
 
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