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Infotainment system dead

BenGolf

New member
Location
UK-Nottingham
Car(s)
Golf 2017
Hi,

Looking for some help/advice.

I have a Golf 2017 TDI.

Started the car the other day and infotainment system did not come on. Blank screen, no sound. Absolutely no signs of life.

Tried pressing power button and holding for 30 seconds and nothing. Pretty sure I've done this hard reset in the past and it worked in that situation.

I've changed the 2 fuses in the glove box still no life from it.

I've booked in at VW main dealer and been quoted £150 just to look at it.

Anything else I can try before I take it in ? Any cables I can check ? No sure on locations.

The golf only has a service 4 days before it stopped working.

Thanks Ben
 

BenGolf

New member
Location
UK-Nottingham
Car(s)
Golf 2017
Ok update.

Been into main dealer today. Told the screen is dead and quoted a new one for £3,000

Can't believe how much it is to replace. Car must only be work £9k possibly.

I'm going to look at removing the unit and send away for testing.
 

RB02

New member
Location
Ireland
Car(s)
Golf Mk7.5 1.5 TDI
No I haven't even been in yet but my problems sound the same as yours. Think I'll go ahead and order a second hand one from eBay approx 250euro delivered. Looks handy to change out. Out of curiosity is there power to your usb port? I don't and that bit I don't understand
 

BenGolf

New member
Location
UK-Nottingham
Car(s)
Golf 2017
No power to the USB port. My phone won't charge.

From my understanding be careful with secondhand unit. The new one will need to be coded to the car. Something to do with component protection.
 
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