Oof. That sucks for everyone, us and them. It means after 5 days of processing orders, we're back to day 1 essentially. They have 5 days of wasted work, and now everyone else has to wait close to an additional week to get their updates. Shit sucks, but it's hardly the end of the world.
7
How are the EQT OTS / base Accessport tunes?
- Thread starter Gojiragojira
- Start date
Oof. That sucks for everyone, us and them. It means after 5 days of processing orders, we're back to day 1 essentially. They have 5 days of wasted work, and now everyone else has to wait close to an additional week to get their updates. Shit sucks, but it's hardly the end of the world.
jimlloyd40
Autocross Champion
- Location
- Phoenix
- Car(s)
- 2018 SE DSG
It sure does. But I give Patrick from EQT a lot of credit. He could have made up a story but in typical EQT fashion he owned up to his mistake and probably feels pretty stupid. EQT is a hell of a company. Can't wait to get my remote dyno tune from them.
Hammersticks
Drag Racing Champion
- Location
- Bay Area, CA
- Car(s)
- '16 GTI, '18 e-Golf
Got all excited that my AP shipped today. Oh well. It happens. Cool he owned it like a big boy.
Edit: Got the update from Patrick at 12:55 AM his time. I know he wants it off of his plate but great customer support regardless.
Edit: Got the update from Patrick at 12:55 AM his time. I know he wants it off of his plate but great customer support regardless.
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anotero
Autocross Champion
- Location
- Hither and thither
- Car(s)
- Mk7 GTI
Yeah, Ed already informed the public that Patrick got a proper (albeit slightly degraded by social distancing) lashing. I am quite the impatient type, but Patrick was sending out the files 'till pretty late at night. Even despite the DV fix being absent from the file I got, driveability is improved and overall feel is already better.
shortyb
Autocross Newbie
- Location
- Upstate SC
- Car(s)
- Felon Taxi,Dad Wagon
Patrick was definately burning the midnight oil getting the files out. Got my updated file for the AP, which isn't even her yet, at 03:56 EST. Not very many places out there with this kind of customer service. Superb 
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Diggs24
Autocross Champion
- Location
- de plains! de plains!
- Car(s)
- 2015 GTI
traitorPatrick was definately burning the midnight oil getting the files out. Got my updated file for the AP, which isn't even her yet, at 03:56 EST. Not very many places out there with this kind of customer service. Superb
jimlloyd40
Autocross Champion
- Location
- Phoenix
- Car(s)
- 2018 SE DSG
As busy as Patrick is he emailed me today to find out if I found a dyno place for the remote dyno tune. If the results of the dyno tune are half as good as EQT's customer service I'll be delighted.
Will Ed be doing it or Nick? Or unknown at this point?
jimlloyd40
Autocross Champion
- Location
- Phoenix
- Car(s)
- 2018 SE DSG
Don't know but I hope it's Ed. I don't know anything about Nick.
I think Ed is still doing all remote/live tunes last I heard.
anotero
Autocross Champion
- Location
- Hither and thither
- Car(s)
- Mk7 GTI
Patrick was definately burning the midnight oil getting the files out. Got my updated file for the AP, which isn't even her yet, at 03:56 EST. Not very many places out there with this kind of customer service. Superb
Same here. Already tested it out today. Burbles are back to normal, and overall better than v.1.25.
PowerDemon
Autocross Champion
- Location
- Richmond, VA
- Car(s)
- Golf GTI, Camaro ZL1
Nick did my whole tune start to finish. I don’t have anything bad to say about Nick. Revisions were quick and I’m pleased with the quality of the tune.
I’m pretty sure Ed has handed over most of the online tuning to Nick as far as I can tell through what he has said on the EQT Facebook page.
shortyb
Autocross Newbie
- Location
- Upstate SC
- Car(s)
- Felon Taxi,Dad Wagon
jimlloyd40
Autocross Champion
- Location
- Phoenix
- Car(s)
- 2018 SE DSG
Did you notice any difference in driveability around 3000 RPM's where Ed said the stock tune was bleeding off boost in part throttle?