SharmaGTI
Passed Driver's Ed
- Location
- Dubai, U.A.E
So its nearly been 6 months since i received my GTI.. Loving everything about it except for one major major issue... AL NABOODA AUTOS(THE Dealer)! Their transition from a "Oh! we love our customers" (Pre Sale) to "We don't give a rats arse about you" (Post Sale) was quick and drastic. Pardon my french.
Been running around for 4 days between the body shop and the showroom trying to sort out an offset bumper,. (Pics will follow as soon as i get back home!) --- There is a small gap between the right headlight and the upper lip of the bumper, i have no idea how that happened!! (Loose clip or something)..
Customer Care Rep was less than helpful (was a wee bit rude to), all she did was email my sales person asking him to get in touch with me (Which he never did-- Day 4- Nabooda still thinks i am a moron!).... So now my plan is to go to the body shop speak to a manager (create a scene) and try to get it sorted. if not then Mr. CEO will be getting an email showcasing huge disappointment in the services provided.. and probably wait and pray they eventually fix it !
I knew it was bad due to past experiences with the Cayman R .. but never this bad. They would take their time but at least they kept me updated!.. Not dealing with them again for sure!
Thought id vent out a lil on the forum!
Been running around for 4 days between the body shop and the showroom trying to sort out an offset bumper,. (Pics will follow as soon as i get back home!) --- There is a small gap between the right headlight and the upper lip of the bumper, i have no idea how that happened!! (Loose clip or something)..
Customer Care Rep was less than helpful (was a wee bit rude to), all she did was email my sales person asking him to get in touch with me (Which he never did-- Day 4- Nabooda still thinks i am a moron!).... So now my plan is to go to the body shop speak to a manager (create a scene) and try to get it sorted. if not then Mr. CEO will be getting an email showcasing huge disappointment in the services provided.. and probably wait and pray they eventually fix it !
I knew it was bad due to past experiences with the Cayman R .. but never this bad. They would take their time but at least they kept me updated!.. Not dealing with them again for sure!
Thought id vent out a lil on the forum!