That’s laying the ground work of “doing you a favor.” Some of these people act as if the internet just doesn’t exist.He also said; "If it's the water pump housing we'll replace it under warranty, if it's a hose or something we'll call and discuss it with you".
.... That ain't a hose fam. xD
Just got the call from my service advisor. She said "yeah the housing was fucked. We're replacing it and we have it in stock" and proceeded to ask how I liked the gti because she just bought one.That’s laying the ground work of “doing you a favor.” Some of these people act as if the internet just doesn’t exist.
What is the trail of residue on the lower right quadrant? Right under the smaller of the two hoses.I asked the dealer to send me a photo of the thermostat housing while it was on the lift, and this is what they sent me. There is no residue anywhere in the photo, but I can't tell exactly what I am looking at. Can someone confirm if this is the thermostat housing?
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Here's a slightly angle that they sent me. Doesn't show the residue that may be in the first photo. Can't really see much in either photo, though. Is it concerning enough to you that I should take it back and have them take another look?What is the trail of residue on the lower right quadrant? Right under the smaller of the two hoses.
Mine was similar. Kept smelling coolant after and it was really annoying. Get a spray bottle with dish detergent and water and just saturate the areas with coolant and be done. I didn't even rinse it. No smell after that.
No, the work is being done at the dealer. You take the car to any repair shop and the shop sends the claim in. You can get a $50 discount on your deductible if you take it to an "approved" shop, but i'd rather just let an actual VW tech do it.Does Carmax do the work?