Long story short, I bought a Maxton Design splitter from ECS back in August so it's only 5 months old, max. Last week I noticed that there was a decent size chunk missing from it, which you can see in the picture. So I reached out to ECS to see if I could get it replaced with a new one since it's less than a year old (1 year limited warranty). They requested a picture of it and how it got damaged. Sent them the picture and told them that I have no idea how it happened as I never bumped it into any curbs or parking blocks (I always back my car in to a parking spot) or anything. I suggested that maybe somebody that is jealous or pissed off at me might have kicked it. After a few discussions, they said it's not covered but could discount a new one for me. Basically told them to fuck off and that I will contact Maxton Design directly. So I did the same thing with Maxton. Sent the picture and my explanation and after a few exchanges, they told me having it replaced is not covered because they do not warranty their products. WTF!!! So now what do I do? Bite the bullet and purchase a discounted one from ECS?
226.2 KB Views: 189