I have shown a video of the exact error to the dealer, BUT it wasn't my car. I've also provided them with the error message verbatim. Even if I get a video from my car, that will not help to duplicate the concern. VTA knows about the problem and also knows the fix. Lastly, VWOA agreed that asking a customer to obtain a video is bizarre, and in some states it's illegal to operate a handheld device while driving. It is not the customers job to diagnose their own vehicle. This wouldn't be an issue if the engineers would have stored an ECU fault when the error occurs, that way it COULD be seen and diagnosed by the dealer.
Warranty dept wants proof that it's occurring on my vehicle before they cover the cost of it.
Wait what????? That makes no sense. If there's a problem with the car and it was duplicated for the tech/manager then they have no basis to not fix it. I would of fixed the car regardless I don't let warranty dictate anything. Car is within 3/36 it's warranty to me!!!
If you have a vagcom cable, keep an eye out for this code. This is the culprit once I saw the below code, I took it to the dealer and they confirmed it was a faulty shifter mechanism.
B116229 - Selector lever park position lock switch Implausible signal