Definitive Media Screen Fix

[LS1]

I have the problem with the media screen going blank (remains functional to the touch). Hard reset with the button works to bring it back up but I have to do this daily.

The dealer replaced the control unit in the glove box under warranty but that didn't fix it. I am starting to think it might be the screen itself that is problematic.

I have done a ton of research but I can't find any definitive answer to the problem.

Any ideas?

 

[GTI_Guy13]

I've had this happen twice in the 2 months I've owned my R. More frequently on start-up my radio will turn on at FM station 87.7 rather then the station playing when I turned the car off.

 

[project92raddoslc]

More frequently on start-up my radio will turn on at FM station 87.7 rather then the station playing when I turned the car off.

theres a tsb software update to fix that. been out for awhile.

 

[LS1]

theres a tsb software update to fix that. been out for awhile.

That was their first attempt at the dealer for my issue as well and it seemed to do fine for about a couple of weeks and then the problem returned. It definitely becomes more frequent in time.

 

[GTI_Guy13]

theres a tsb software update to fix that. been out for awhile.

That's good to know. I'll have to mention that when I take my car in next week for the faulty driverside window switch. Hopefully I can kill 2 birds with one stone.

 

[Urlik]

Sounds like a screen issue to me too.

 

[Grazbor]

I have a problem that the screen has gone blank with the logo of VW only visible however I do not have raio, settings, Bluetooth ecc

I took the car to the supplier and he suggested that I need to replace all unit and this will cost €1600. Since it is not under guarantee.

any suggestions please?