ShagginGSW
Go Kart Newbie
- Location
- MD
I wanted to post my recent experience with DBV2, specifically their TIP that was a Christmas present. I recently went to install this and noticed that the PCV bung weld look to have been ground through on the inside. Apparently the bung is welded to the pipe and then a drill press is run through to open the hole, in the below pictures you can see the material missing from inside of the PCV bung and what look like marks from a grinder inside the pipe where the PCV bung meets it. I went to install the TIP and everything looked good, I was able to tighten down the factory bolt to secure the TIP, but it wiggled, below you can see the picture of how the tabs didn't line up at all with the OEM IS38 housing. I was told these are built in a jig and there was a variance that was within tolerance when testing on the DBV2 jig.
I ended up returning this part, and am glad I did based on the fact that is was $200 plus $45 shipping (it cost be 20 to send it back) and had obvious QC issues. I requested a full refund and, to be fair I forgot to return the silicone coupler (what that connects to I don't know) and a worm clamp, however I was told a refund would be processed minus a 25% restocking fee. Through the return/refund process Dan argued that there was nothing wrong with the PCV bung and that their part fit just fine on their jig, I don't know how this is possible because my turbo is the same as any other IS38...or is it?
In any event I was told I could get a refund minus 25% restocking fee or a new part sent. I would have really preferred a full refund since the item didn't work at all and I was not interested in another overly expensive poorly QC'ed TIP.
I ended up returning this part, and am glad I did based on the fact that is was $200 plus $45 shipping (it cost be 20 to send it back) and had obvious QC issues. I requested a full refund and, to be fair I forgot to return the silicone coupler (what that connects to I don't know) and a worm clamp, however I was told a refund would be processed minus a 25% restocking fee. Through the return/refund process Dan argued that there was nothing wrong with the PCV bung and that their part fit just fine on their jig, I don't know how this is possible because my turbo is the same as any other IS38...or is it?
In any event I was told I could get a refund minus 25% restocking fee or a new part sent. I would have really preferred a full refund since the item didn't work at all and I was not interested in another overly expensive poorly QC'ed TIP.
