This is how my experience with Popeyes goes every single time:
Me, at the speaker: Yes, I'd like blah blah blah with four Sweet Heat sauces and three Blackened Ranch sauces.
Employee on the speaker: Ok.
Me, at the window: And the bag has four Sweet Heat sauces and three Blackened Ranch sauces in it?
Employee at the window: Sorry, it only iincludes one. Additional sauces are extra.
Me, now annoyed at the window: Yes, that's why I specified how many I would like while ordering, so I could be charged appropriately.
Employee, now annoyed at the window: Here, just take time this time.
Every single time, without fail. If I managed to get through my local Popeyes drive thru (which, albeit doesn't happen often. T-Bell for life) without that happening, I'd assume the Mayan's have returned and the world is ending.