Hi everyone,
I’m looking for some advice on a coolant loss issue. I’ve had my 2014 gtd for just under 2 years when the coolant low level light came up on my dash!
I topped it back up & kept an eye on it & after about a month it dropped back down again. The car was still under warranty so I took it to the garage, but they checked it for external leaks & did pressure tests but couldn’t find anything.
After another month it dropped again so I took it back & they did more extensive checks after contacting vw about what else to look out for & found there was a leak in the cooler recharge unit!?? I think that’s what they said anyway.
So after another month & a half it drops down again so the light comes on my dash! At this point my car is out of warranty but my thought was that the issue still isn’t fixed? I took the car back again & again they did external checks & pressure tests (not internal though) but I was told they could not find anything! They have basically told me that to try to find the problem could take many hours & that in their mind would not be covered by warranty as vw were sent evidence that it was fixed in the cars previous visit to them & it might be hard to provide evidence that it is part of the same fault! I asked if the fixed part had been checked & they said it had & it was ok. Also that the part that might be at fault might not be covered under warranty anyway!
They told me that they don’t think it will damage the engine in anyway!
So now I’m wondering whether to go back to the garage & try to get it done under warranty still & also hope it’s a ‘warranty’ part! (I do know the manager so maybe have a word with him?) Or I keep an eye on it & if it starts to go through coolant quicker then I take it back in the hope it then shows up on their tests? Or last resort is if it gets worse I sell the car, which isn’t really what I want as I was looking to keep it for at least another 2-4 years!
If anyone has had this issue & might know what it is or advice on where I stand with my warranty then please let me know?
Cheers Adam.
I’m looking for some advice on a coolant loss issue. I’ve had my 2014 gtd for just under 2 years when the coolant low level light came up on my dash!
I topped it back up & kept an eye on it & after about a month it dropped back down again. The car was still under warranty so I took it to the garage, but they checked it for external leaks & did pressure tests but couldn’t find anything.
After another month it dropped again so I took it back & they did more extensive checks after contacting vw about what else to look out for & found there was a leak in the cooler recharge unit!?? I think that’s what they said anyway.
So after another month & a half it drops down again so the light comes on my dash! At this point my car is out of warranty but my thought was that the issue still isn’t fixed? I took the car back again & again they did external checks & pressure tests (not internal though) but I was told they could not find anything! They have basically told me that to try to find the problem could take many hours & that in their mind would not be covered by warranty as vw were sent evidence that it was fixed in the cars previous visit to them & it might be hard to provide evidence that it is part of the same fault! I asked if the fixed part had been checked & they said it had & it was ok. Also that the part that might be at fault might not be covered under warranty anyway!
They told me that they don’t think it will damage the engine in anyway!
So now I’m wondering whether to go back to the garage & try to get it done under warranty still & also hope it’s a ‘warranty’ part! (I do know the manager so maybe have a word with him?) Or I keep an eye on it & if it starts to go through coolant quicker then I take it back in the hope it then shows up on their tests? Or last resort is if it gets worse I sell the car, which isn’t really what I want as I was looking to keep it for at least another 2-4 years!
If anyone has had this issue & might know what it is or advice on where I stand with my warranty then please let me know?
Cheers Adam.