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Class action lawsuit letter (Waterpump)

yeahforbes

Go Kart Newbie
Location
NJ
Car(s)
2017 Golf R DSG
Yea that's what I'm wondering about, reimbursement for the $200 copay I paid out of pocket.
Oh I see. Section 1 is about extending the the factory warranty (NVLW), and section 2 is about reimbursing any out-of-pocket expenses (it doesn't actually exclude warranty copays, it says nothing about warranties at all, just expenses you incurred) so yeah make a claim, deadline is Sept 8, 2022. If you didn't get a letter, you should be able to read all the info and check that your VIN is included whenever they get around to making http://www.waterpumpsettlement.com not a broken disaster as it is currently.
 

Supermoto

Autocross Champion
Location
San Diego
Car(s)
2019 Autobahn DSG
I have had 2 GTIs and they had coolant loss from full to min over the course of a few months. Every time it was the waterpump, I never had one changed but I probably should have. My current one has the same issue and its under warranty so I may have it dealt with, but the new pump will more than likely have the same problem. I hope I get this letter in the mail.
 

swcrow

Autocross Champion
Location
Virginia
Car(s)
7.5 frankenstein
^
I’m losing coolant, so hopefully it’s this And now covered
 

the

Autocross Champion
Location
Alabama
Car(s)
GTI
Oh I see. Section 1 is about extending the the factory warranty (NVLW), and section 2 is about reimbursing any out-of-pocket expenses (it doesn't actually exclude warranty copays, it says nothing about warranties at all, just expenses you incurred) so yeah make a claim, deadline is Sept 8, 2022. If you didn't get a letter, you should be able to read all the info and check that your VIN is included whenever they get around to making http://www.waterpumpsettlement.com not a broken disaster as it is currently.
That seems like a really weird website name. It was also just registered in March of this year. Does anyone have a picture/photo copy of the letter they got in the mail?
 

MKSeven

Go Kart Champion
Location
Las Vegas, NV
Car(s)
mk7 gti, 8Y RS3 :)
Mine started leaking again, although it's minor. I got it replaced a while back, but its leaking again. Is it possible to warranty it even though I'm out of the coverage date?
 

GTI Jake

Autocross Champion
Location
Charlotte, NC
Or should I not use the dealer out of TD1 concerns? The class action letter does mention "damages resulting from ... alteration or modification ... shall be excluded" which makes me want to use an indy shop instead given my tune. On the other hand, would the dealer even need to hook the car up to ODIS in the first place if I'm just paying out of pocket (not trying to have warranty payment approved before work begins) and then submitting a claim later? Hm...... since the letter does say non-dealership work is eligible for a claim, maybe I just play it safe and try that.

I would NOT bring a tuned car to the dealer

Theres no reason not to have a water pump replaced under warranty, regardless of being tuned or stock.

There’s no scan required to diagnosis a leaking WP, thus it’s a non issue.

I personally haven’t had any water pump issues on my GTI (120,000 miles, owned since new) or my GLI (21,000 miles & owned since new), but I do know of dozens who’ve had the warranty work performed no questions asked on modded cars.

Idk what you guys think you’re saving by not having them fix this common issue for free, but TD1 would only apply to something like throwing a rod or melting a piston…your stage whatever tune doesn’t mean you can’t have them warranty interior rattles, crack sun roof, leaking water pump or anything else that has absolutely nothing to do with the tune.
 

ElectricEye

Autocross Newbie
Location
Central NJ
Got the letter as well, and yeah it's a lot to read through but that's my read as well: they're being more generous (in terms of time/mileage) with the cost of replacing the pump and a bit tighter on the cost of any further complications.

I haven't had a water pump repair/replacement yet, but the other day I had a dealer tell me I have a coolant leak at my thermostat housing, and that typically they replace both the thermostat and the water pump when this occurs, so they gave me a quote of just under $2k which I believe is for doing both. I haven't had the work done yet (super slow leak, I go months between coolant top-offs) but now I wonder what would happen if I let them do that and claim it under this class action. The wording in the claim letter is that they cover "one (1) repair or replacement of a failed primary engine water pump" so it would be an interesting situation if I were to have paid for replacement despite it not having failed. Does anyone know if it's possible that a coolant leak at the thermostat housing could potentially be caused by a defective/failed water pump? I'm not too familiar with how these all interact with each other.
I'm in the exact same situation.
The dealer has told me "signs of a coolant leak."
I've had this sign for years now.
I've topped off the reservoir once or twice of the past several years.
Now that this letter is here, I wonder if I should have the dealer do the work?
I wonder how long that work is warrantied for?
 

cb1111

Newbie
Location
Virginia, USA
Could someone please post a legible of the letter (please black out any personal info) and I'll try to get more information.
 

yeahforbes

Go Kart Newbie
Location
NJ
Car(s)
2017 Golf R DSG
Could someone please post a legible of the letter (please black out any personal info) and I'll try to get more information.
PFA
 

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yeahforbes

Go Kart Newbie
Location
NJ
Car(s)
2017 Golf R DSG
That seems like a really weird website name. It was also just registered in March of this year.
Situation normal. I've been a member of many class action classes, and there's always a janky website just like that. The only thing weird is that this one is currently under construction or whatever. Maybe they're holding off on launching it until the June 10 "notice date" or something. Almost feels like these letters accidentally went out a couple weeks earlier than intended.
 

yeahforbes

Go Kart Newbie
Location
NJ
Car(s)
2017 Golf R DSG
TD1 would only apply to something like throwing a rod or melting a piston…your stage whatever tune doesn’t mean you can’t have them warranty interior rattles, crack sun roof, leaking water pump or anything else that has absolutely nothing to do with the tune.
Oh I'm totally aware that TD1 only applies to powertrain stuff, and it's never gotten in the way of non-powertrain claims. I just (mistakenly?) thought the water pump was considered powertrain.
 
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