Android Auto Help

[NY01]

My Android Auto is suddenly sporadically not working. Worked great for last 8 months and I'm on current new version of software. Same phone Galaxy S10+ and same chord......yet now it keeps randomly disconnecting and reconnecting. Any thoughts? I tried resetting phone and turning radio on and off. Any insight is appreciated. Thanks.

 

[bdelaney4000]

I had this happen on my older phone and tried a new cable, that solved it for me maybe you'll have the same luck. Other things you may want to try is blowing out usb ports with compressed air on both car/phone to make sure there's no debris causing a connection issue.

 

[mike-y]

new cable solved that issue for me. My original cable lasted about 6 months and started getting random disconnects. bought a new 1.5 foot usb cable, and it worked perfectly again.

 

[Faceman]

I'm now on cable #3 since owning this car.

 

[NY01]

Thanks guys! I tried one other cable, but I might have to get an expensive one now

 

[KyACRASH]

this just started happening to me too, like over the last couple days. same phone and cable I've been using previously without issue.

 

[jimlloyd40]

It could be the app. It was just updated.

 

[Shane_Anigans]

I've experienced the same thing a few times, each time it was the cable. I spent around $10 on an Anker Powerline+ last year, and it's been working so far.

 

[bdelaney4000]

I've been using the Anker cables (USB-C) for a while now and they seem to work very well all things considered. Everything has a finite lifespan but these seem durable enough for daily usage at least that's been my experience thus far (1-2yrs).

 

[Sparky589]

I've been using the Anker cables (USB-C) for a while now and they seem to work very well all things considered. Everything has a finite lifespan but these seem durable enough for daily usage at least that's been my experience thus far (1-2yrs).

Same here, my Anker cable has been holding up like a champ for the last two years after the no-name cable I was using originally crapped out on me.

 

[Beju]

I had Android Auto disconnects induced by the phone being bumped, tried another cable, and had the same problem. Then I cleaned out my phone's USB-C port with a toothpick I whittled down to fit in the gaps. Maybe if I'm feeling bold one day, I'll blast out the USB-C port with some CRC electrical contact cleaner.

 

[DiscusInferno]

When my S7 constantly dropped the connection, and among other things... I bought a new phone, and occasionally get a random disconnect... it happens to be a $200 Motorola X4 phone.

 

[Faceman]

Switched to this one 3 months ago, so far no issues: AmazonBasics USB Type-C to USB-A Male 3.1 Gen2 Adapter Charger Cable - 3 Feet (0.9 Meters) - Black https://www.amazon.com/dp/B01GGKYR2O/ref=cm_sw_r_cp_apa_i_c4r2Db1BV91GJ