o.k. Radio working as expected.. no Issues there. VW customer services called to close the case!
I sugested to them that the case I'd opened wasn't so much to do with the lack of dealer service as the lack of information in the handbook about the fuses.
Was told they don't give out fuse information, it wasn't there job to teach owners how to change a fuse!
I said I didn't need taught to change a fuse, I only needed to be informed what the correct fuse rating and locations for my vehicle were.
Was then told VW wont give this information out because I might do something like put the wrong fuse in and void my warranty!!!
For goodness sake *(or something similar) I thought!!
So don't you think providing out of date or incorrect information in the owners handbook will result in an owner swapping the wrong fuse out and voiding the warrenty..
VW reply we don't expect owners to swap fuses! (not sure why they provide any information about them in the handbook then) I know your not happy with the answer but I'm closing the case! if you want specific information about your car, you can sign up for the online site at erwin and it'll cost you 5euros per hour...
And they call that customer service!
Now in over 34 years of motoring I've never had so much grief or heard so much crap in my life!
How hard is it to get a straight answer.