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Old 10-19-2017, 07:56 PM   #154
@socaltrav
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Drives: MK7 Golf Alltrack SEL
Location: California
Join Date: Sep 2017
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I have a 2017 Golf Alltrack SEL. Purchased in July 2017.


I've been dealing with this issue since the second day of owning my Alltarck. It's been at the dealer 4 times for the same issue.


Picked up my Alltrack at Capistrano VW for the 4th time on the infotainment fix on October 17, 2017.


They replaced the Delphi module per VW. After they replacement was complete, the Mechanic and Shop Foreman drove it around the block after it was completed. Said it didn't do it anymore. Like I told them before, it's intermittent.


Got on the freeway headed home and about 6 miles from the dealership, guess what? It happened again! Went black, turned off, reset itself and came back on.
I called to tell them and they were like, seriously? I said yep! They don't have another fix for it. Bottom line, the Delphi modules are defective.


I contacted my VWofA case manager and request they purchase the car back. If they say no, I'll call a Lemon Law Attorney.


I have the unit with Navigation.


Part number used:


#DELPHI999

Last edited by @socaltrav; 10-19-2017 at 08:23 PM. Reason: Add part number
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Old 10-20-2017, 02:05 AM   #155
2014GTI2016R
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Drives: Golf R
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I have a 2017 NA Golf R 11000 miles

So started having this issue at the start of October.
First service had the software update from 751 to 755.

Issue still with radio reboots. New issues are phone disconnect at random. And the best one intermittent park assist speaker outages. ( The sensors work and show in the radio just no beeping sounds from the car.) O and the radar unit is listed with codes as malfunction state.

2nd service vw will be replacing the 5F unit today let's see if it's all fixed............


Update.
Ok just had a call part is backorder........ Best part no eta......not vary happy
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Old 10-25-2017, 03:28 PM   #156
2014GTI2016R
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Unhappy

Sad update car has a priority 2 service code on communication to the ECU. And 12 transmission faults.
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Old 10-25-2017, 04:46 PM   #157
digitalrurouni
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Drives: Porsche Spyder (981), GTI Autobahn mk7
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Quote:
Originally Posted by 2014GTI2016R View Post
Sad update car has a priority 2 service code on communication to the ECU. And 12 transmission faults.
12 transmission faults!?!? I don't know much about the new GTIs but dang! And all this got diagnosed from having a fault head unit!?
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Old 10-26-2017, 01:16 AM   #158
tsnoforn
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Join Date: May 2017
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So, my problems began on Tuesday. The car went into the shop. They seem to be careful with the issue, it took 2 1/2 days to complete the update. They tried initially overnight but it re booted. Everything works fine now. Dealer was nice; gave me a loaner car.


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Old 10-26-2017, 01:24 PM   #159
2014GTI2016R
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Quote:
Originally Posted by digitalrurouni View Post
12 transmission faults!?!? I don't know much about the new GTIs but dang! And all this got diagnosed from having a fault head unit!?
Will find out today they are running the diag and sending it to the tech line.

The guess is that the 5F module in the glove box is sending so much bad info over the can network that it's blocking communication for other parts of the car. That's the hope. The worst case is the cars is seriously screwed.

FYI only mod is the Audi S3 resonator delete.
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Old 10-28-2017, 10:15 PM   #160
2014GTI2016R
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Well VW said the 5F is creating all the issues and im told that They don't want me to drive the car. Already called VW CARE they will look into it and call back Monday afternoon. VA lemon law apply's a 30 day max without use case for replacement or buyback. the part was ordered 10 days back and car removed from service 5 days back. And the part is listed national back order. Good note is the dealership is lending me a car as mine sits on their lot.
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Old 11-01-2017, 12:21 PM   #161
2014GTI2016R
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Car back 5F is same part number but with software version 753. Drop shipped from Delphi. Time Will tell if I have issues.
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