GPOP replied back to my email and said the IS38 will eventually fail, balanced or not due to oil starvation. He said they are still working on hybrid turbo with BMP but didnt have any release date.
They told me they don't actually know why they're failing. In fact, oil starvation was a theory they put to the test by opening up the oil inlet/outlet passages and units with that mod still failed.
Their advice to me was to either get a proper BT or just throw on the is38 and hope it doesn't blow after getting tuned. I initially inquired about balance, opening up the oil passages, and possibly going the hybrid route depending on cost and they recommended I save my money and do none of the above.
I doubt they will invest much more time in an is38 hybrid. That BMP one was available for sale a while ago but I think they're no longer confident in the is38 to guarantee anything. Also, given the cost, its not worth it.
Just put it on as is, get a BT, or leave the is20 imo. No reason for a respectable business to advise against a service you are willing to pay for unless they feel it is truly useless and just gives people a false sense of security which could come back to bite them after a few pop.