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GTI Mk7 MY17 - Door modules errors / SAFElock not working

Hambert

New member
Hello all, it's nice to be here. I'm Humberto from Argentina. I hope you can give me a hand with this...

Last Friday we got our new MY17 GTI, built in Mexico, Argentinian spec. I've made some minor mods on the first day like showing amount of fuel to replenish, fog lights instead of low beam for coming home, offroad menu in radio, and coming home automatic instead of manual. I've set all back to stock after discovering this issue.

What's happening:

- Fault codes show up after playing couple of times with the fob, like locking-unlocking and double-tapping to supposedly disable SAFElock. They do come back after clearing DTCs and using the fob again.

- Sometimes the red LED on the door will light up steady for 30 sec before going into flash mode.

- SAFElock won't engage in any of the 4 doors, no matter if I press the fob once or double tap. I've tested it by staying inside the car and opening them after a while, or leaving a window open and doing it from the outside.

- Doors lock OK and can't be opened from outside, alarm goes off after arm timeout and opening a door as spected.

Since the fault is recorded in both modules it makes me thing it has something to do with software and not a physical failure of some sort. After double tapping the button to supposedly disable SAFElock, it doesn't do anything at the second press. My previous A4 did lock as normal with the first one, and the second one used to make a slightly quieter "pop" as only the SAFE motors were released.

I hope you can give me some help. I've tried many things and I couldn't get the SAFE system to engage. I've also disconnected the battery, waiting 20 min and touching the terminals together, with no luck (of course I had to drive a couple of blocks to reset the ESP and clear all the dummy DTCs).

Here's an autoscan:


Code:
Tuesday,28,November,2017,11:12:44:17116
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 17.8.0.1 (x64)  HEX-V2 CB: 0.4401.4
Data version: 20170721 DS276.2
www.Ross-Tech.com


VIN: 3VW4E6AU6HM061690   License Plate: AC007ZH
Mileage: 139km-86mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: AU-VW37 (3Q0)
Scan: 01 02 03 05 08 09 10 15 16 17 19 2B 42 44 52 55 5F A9

VIN: 3VW4E6AU6HM061690   Mileage: 139km-86miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
2B-Steer. Col. Lock -- Status: OK 0000
42-Door Elect, Driver -- Status: Malfunction 0010
44-Steering Assist -- Status: OK 0000
52-Door Elect, Pass. -- Status: Malfunction 0010
55-Headlight Range -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
A9-Struct. Borne Sound -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (J623-CXDA)       Labels:. 06K-907-425-V1.clb
   Part No SW: 5G0 906 259 C    HW: 06K 907 425 B
   Component: 2.0l R4 TFSI  H13 0002  
   Revision: --H13---    
   Coding: 091D00122424052B1000
   Shop #: WSC 00066 790 00073
   ASAM Dataset: EV_ECM20TFS0205G0906259C 001005
   ROD: EV_ECM20TFS0205G0906259C.rod
   VCID: 2E05F01C409368B7F96-807A

No fault code found.
Readiness: 1110 0001

-------------------------------------------------------------------------------
Address 02: Auto Trans (J743)       Labels: 0D9-927-770.clb
   Part No SW: 0D9 300 042 S    HW: 02E 927 770 AS
   Component: DQ250-6F MQB  H54 5010  
   Revision: 06454104    Serial number: TFK01702073288
   Coding: 0014
   Shop #: WSC 00066 790 00020
   ASAM Dataset: EV_TCMDQ250021 001001
   ROD: EV_TCMDQ250021_VW37.rod
   VCID: 290F0300797D0F8F2C4-807C

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels:| 5Q0-907-379-ESP-V1.clb
   Part No SW: 5Q0 614 517 AQ    HW: 5Q0 614 517 AF
   Component: ESC           H62 0400  
   Revision: 00000000    Serial number: 50947000000866
   Coding: 01FA6BA13426116D407D0609C0C32980D62C88026003947600415030C009430000000012121212B835351919323200
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_Brake1UDSContiMK100ESP 036010
   ROD: EV_Brake1UDSContiMK100ESP_036_VW37.rod
   VCID: 00597EA4AA872EC75BA-8054

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. (J518)       Labels:| 5Q0-959-435.clb
   Part No SW: 5Q0 959 435 B    HW: 5Q0 959 435 
   Component: VWKESSYMQB    021 0710  
   Revision: 00021000    Serial number: 0430161429
   Coding: 032C0C
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_KessyHellaMQBAB 002019
   ROD: EV_KessyHellaMQBAB_002_VW37.rod
   VCID: 3B23C94883E18D1F4E8-806E

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels:| 5G0-907-044.clb
   Part No SW: 5GM 907 044 E    HW: 5GM 907 044 E
   Component: Climatronic   H04 1801  
   Revision: 00001K04    
   Coding: 00020014200100011004000000101402
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_ACClimaBHBVW37X 006145
   ROD: EV_ACClimaBHBVW37X_006_VW27.rod
   VCID: 46D5A8BCC823C0F7216-8012

   Fresh Air Blower Front: 

   Refrigerant Pressure And Temperature Sender: 

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 5Q0-937-08X-V2.clb
   Part No SW: 5Q0 937 086 BG    HW: 5Q0 937 086 BG
   Component: BCM PQ37BOSCH 032 0223  
   Revision: --------    Serial number: C86406041701QJ
   Shop #: WSC 00066 790 00073
   ASAM Dataset: EV_BodyContrModul1UDSBosc 017002
   ROD: EV_BCMBOSCH_017_VW27.rod
   VCID: 00597EA4AA872EC75BA-8054

   Control Unit For Wiper Motor: 
   Subsystem 1 - Part No SW: 5G1 955 119 A    HW: 5G1 955 119   Labels: 5QX-955-119-V1.CLB
   Component: WWS    170217  043 0551 
   Serial number: 97022066170228074517
   Coding: 0E4DDD

   Rain Light Recognition Sensor: 
   Subsystem 2 - Part No SW: 5Q0 955 547 B    HW: 5Q0 955 547 B  Labels: 5Q0-955-547.CLB
   Component: RLHS  042 0105 
   Serial number: S4Y17M03D31H15M46S37
   Coding: 00A8DD

   Sensor For Anti Theft Alarm System: 
   Subsystem 3 - Part No SW: 5Q0 951 172     HW: 5Q0 951 172 
   Component: Sensor, DWA  005 0316 
   Serial number: 000000000ZY1621838JU

   Alarm horn: 
   Subsystem 4 - Part No SW: 5Q0 951 605 A    HW: 5Q0 951 605 A
   Component: Sirene, DWA  005 0314 
   Serial number: 00000000000037240351

   Sun Roof: 
   Subsystem 5 - Part No SW: 5GD 959 591 A    HW: 5GD 959 591 A
   Component: J245 PS60.006  H07 0170 
   Serial number: 03691617653012161159
   Coding: 181803

   Relative Air Humidity Interior Sender: 

2 Faults Found:
197128 - Lock Module for Central Locking; Rear Left 
          B12DB 29 [009] - Signal Implausible
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 3
                    Reset counter: 15
                    Mileage: 139 km
                    Date: 2017.11.28
                    Time: 10:12:45

197384 - Lock Module for Central Locking; Rear Right 
          B12DC 29 [009] - Signal Implausible
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 3
                    Reset counter: 15
                    Mileage: 139 km
                    Date: 2017.11.28
                    Time: 10:12:45


-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:| 5Q0-919-294.clb
   Part No SW: 5Q0 919 294 K    HW: 5Q0 919 294 A
   Component: PARKHILFE 8K  H03 0054  
   Revision: --------    Serial number: 39361704200105
   Coding: 0031051011
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_EPHVA18AU3700000 002026
   ROD: EV_EPHVA18AU3700000_002_VW37.rod
   VCID: 43D3B1A8FB11F5DF068-8016

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:| 5Q0-959-655.clb
   Part No SW: 5Q0 959 655 AT    HW: 5Q0 959 655 AT
   Component: AirbagVW21    003 0317  
   Serial number: 003TYR2PKNC3
   Coding: 98CCC000000000005C0000CF000800000065
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_AirbaVW20SMEVW37X 002154
   ROD: EV_AirbaVW20SMEVW37X_VW37.rod
   VCID: 127D44ECF4EBAC57FDE-8046

   Side Sensor Driver Front: 
   Subsystem 1 - Part No SW: -----------    HW: 480 000 803 17
   Component: SideSensor_Df  001 0887 
   Serial number: 35700000000B6A210226
   Coding: 2D2D2D

   Side Sensor Passenger Front: 
   Subsystem 2 - Part No SW: -----------    HW: 480 000 803 17
   Component: SideSensor_Pf  001 0887 
   Serial number: 3580000000009C210221
   Coding: 2D2D2D

   Side Sensor Driver Rear: 
   Subsystem 3 - Part No SW: -----------    HW: 480 402 502 17
   Component: SideSensor_Dr  000 6149 
   Serial number: 3510001B3249E3B4012V
   Coding: 2D2D2D

   Side Sensor Passenger Rear: 
   Subsystem 4 - Part No SW: -----------    HW: 480 402 502 17
   Component: SideSensor_Pr  000 6149 
   Serial number: 3520001AD2465B46434/
   Coding: 2D2D2D

   Front Sensor Driver: 
   Subsystem 5 - Part No SW: -----------    HW: 480 401 603 17
   Component: FrontSensor_D  001 6149 
   Serial number: 3550002C92439CE4A26G
   Coding: 2D2D2D

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels:. 5Q0-953-549.clb
   Part No SW: 5Q0 953 507 HL    HW: 5Q0 953 549 E
   Component: Lenks. Modul  003 0140  
   Revision: --------    Serial number: 26031708490178
   Coding: 0410
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_SMLSKLOMQB 020002
   ROD: EV_SMLSKLOMQB_020_VW37.rod
   VCID: 074B65B88FA919FF1A0-8052

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5G0-920-XXX-17.clb
   Part No SW: 5G1 920 756 B    HW: 5G1 920 756 B
   Component: KOMBI         344 8311  
   Coding: 07AD0918A980000801086A001000000000000000
   Shop #: WSC 00066 790 00020
   ASAM Dataset: EV_DashBoardVDDMQBAB 009051
   ROD: EV_DashBoardVDDMQBAB_009_VW26.rod
   VCID: 2C01FA14768F1AA7D72-8078

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels: None
   Part No SW: 3Q0 907 530 C    HW: 3Q0 907 530 C
   Component: GW MQB High   515 5286  
   Serial number: 08041700840747
   Coding: 030100047F085900FA0002681C0F00010001050000000000000000000000
   Shop #: WSC 00066 790 00215
   ASAM Dataset: EV_GatewNF 013020
   ROD: EV_GatewNF_VW37.rod
   VCID: 2F3BED18479961BFF20-807A

   Alternator: 

   Multi Function Steering Wheel Control Module: 
   Subsystem 2 - Part No SW: 5G0 959 442 M    HW: 5G0 959 442 M  Labels: 3C8-959-537.CLB
   Component: E221__MFL-DC1  H11 0103 
   Serial number: 27160003171420046496
   Coding: 29FFFF

   Battery Monitoring Control Module: 
   Subsystem 3 - Part No SW: 5Q0 915 181 K    HW: 5Q0 915 181 K
   Component: J367-BDMHella  H10 9070 
   Serial number: 8431523004          

No fault code found.

-------------------------------------------------------------------------------
Address 2B: Steer. Col. Lock (J764)       Labels:| 5Q0-905-861.clb
   Part No SW: 5Q0 905 861 A    HW: 5Q0 905 861 A
   Component: ELV-MQBA      H01 0120  
   Revision: 00000000    Serial number: 17000078210002
   Coding: 5D00000000000000
   Shop #: WSC 00066 790 00215
   ASAM Dataset: EV_ELVMarquMQB 004111
   ROD: EV_ELVMarquMQB_004_VW37.rod
   VCID: 3431E274AEBF42678F2-8060

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:| 5QX-959-X93-42.clb
   Part No SW: 5Q0 959 593 E    HW: 5Q0 959 593 B
   Component: TSG FS        020 0041  
   Serial number: 04041706050A6O
   Coding: 003E12208000020000001000
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_DCUDriveSideEWMAXKLO 006003
   ROD: EV_DCUDriveSideEWMAXCONT_VW37.rod
   VCID: 43D3B1A8FB11F5DF068-8016

   Drivers Door Rear Control Module: 
   Subsystem 1 - Part No SW: 5Q4 959 811 D    HW: 5Q4 959 811 D  Labels: 5QX-959-81X-V1.CLB
   Component: Fond FHSG DRV  007 0002 
   Serial number: 00000000000006027015
   Coding: 010000

1 Fault Found:
65593 - Switch for Central Locking 
          B122D 29 [009] - Signal Implausible
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 15
                    Mileage: 139 km
                    Date: 2017.11.28
                    Time: 10:08:56


-------------------------------------------------------------------------------
Address 44: Steering Assist (J500)       Labels:* None
   Part No SW: 3QM 909 144     HW: 3QM 909 144 
   Component: EPS_MQB_ZFLS  506 5072  
   Coding: 0107
   Shop #: WSC 00066 790 00020
   ASAM Dataset: EV_SteerAssisMQB 013144
   ROD: EV_SteerAssisMQB_013_VW37.rod
   VCID: 0C415A9496CF7AA7372-8058

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:| 5QX-959-X92-52.clb
   Part No SW: 5Q0 959 592 E    HW: 5Q0 959 592 B
   Component: TSG BFS       020 0041  
   Serial number: 030417060503OW
   Coding: 003E12208E00020000001000
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_DCUPasseSideEWMAXKLO 006003
   ROD: EV_DCUPasseSideEWMAXCONT_VW37.rod
   VCID: 42DDB4ACE40BFCD70DE-8016

   Passengers Rear Door Control Module: 
   Subsystem 1 - Part No SW: 5Q4 959 812 D    HW: 5Q4 959 812 D  Labels: 5QX-959-81X-V1.CLB
   Component: Fond FHSG PSG  007 0002 
   Serial number: 00000000000005980940
   Coding: 090000

1 Fault Found:
65593 - Switch for Central Locking 
          B122D 29 [009] - Signal Implausible
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 15
                    Mileage: 139 km
                    Date: 2017.11.28
                    Time: 10:08:56


-------------------------------------------------------------------------------
Address 55: Headlight Range (J745)       Labels:| 7P6-907-357.clb
   Part No SW: 7P6 907 357 D    HW: 7P6 907 357 A
   Component: AFS-ECU       H07 0090  
   Revision: --------    Serial number: --------------
   Coding: 029A01000B000200
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_HeadlRegulVWAFSMQB 001120
   ROD: EV_HeadlRegulVWAFSMQB.rod
   VCID: 40D9BEA4EA07EEC71BA-8014

   Left Headlamp Power Output Stage: 
   Subsystem 1 - Part No SW: 5N0 941 329     HW: 5N0 941 329   Labels: 3D0-941-329.CLB
   Component: LeiMo links  H01 0004 
   Coding: 2E0000

   Right Headlamp Power Output Stage: 
   Subsystem 2 - Part No SW: 5N0 941 329     HW: 5N0 941 329   Labels: 3D0-941-329.CLB
   Component: LeiMo rechts  H01 0004 
   Coding: 2E0000

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:| 5G0-035-MIB-STD2.clb
   Part No SW: 3Q0 035 846 A    HW: 3Q0 035 846 A
   Component: MU-S-N-ER     840 0751  
   Serial number:               
   Coding: 02730003FF00000051220001001828001F0203C401200100C7
   Shop #: WSC 00066 790 00215
   ASAM Dataset: EV_MUStd4CDELP 001001
   ROD: EV_MUStd4CDELP_VW26.rod
   VCID: 2F3BED18479961BFF20-807A

   Operating And Display Unit 1: 
   Subsystem 1 - Part No SW: 3G0 919 605 D    HW: 3G0 919 605 D
   Component: ABT_Std-2_Nav  H53 1031 
   Serial number: VWZ8Z9TJU04ZJJ      

   Data medium: 
   Subsystem 2 - Part No SW: 3G0 919 866 AT    HW: -----------
   Component: MRM2 2017  --- 0735 
   Serial number: --------------------

No fault code found.

-------------------------------------------------------------------------------
Address A9: Struct. Borne Sound (J869)       Labels: 4H0-907-159.clb
   Part No SW: 5G0 907 159     HW: 4H0 907 159 A
   Component: SAS-GEN 2     H06 0014  
   Serial number: 170206202034
   ASAM Dataset: EV_SoundActuaGen2AU64X 003010
   ROD: EV_SoundActuaGen2AU64X_VW26.rod
   VCID: 6B833908B301DD9F9E8-803E

No fault code found.

End----------(Elapsed Time: 01:29, VBatt start/end: 12.1V/12.1V)-----------

If I can avoid a visit to the dealer that would be AMAZING :)

Car has kessy and the data container label indicates a 4F2 code for Kessy latches WITH SAFElock. One of my theories is that they fitted NAR Non-SAFE ones at the factory and coded it Argentinian spec? I've asked on the Golf forum and others users tested the system correctly.

THANK YOU!!!
 

Hambert

New member
Ok I came back to write what happened and maybe help others that way. The problem is now solved under warranty by the dealer.

Symptoms: SafeLock was not working, one could open the doors from the inside once blocked from the outside, in all 4 doors. Central locking LED would sometimes stay on 30 sec after locking, thus indicating a fault, most commonly after presing the lock button twice on the key (to lock and supposedly deactivate SafeLock for leaving people inside). The ECUs registered 4 errors; one in each fron door's modules, and two in the comfort ECU as the rear doors don't have an ECU, they're controled by the central comfort one.

Diganostics: The dealer expended a whole month of work trying things with VW to isolate the problem. And it was what I thought since the beggining; bad door lock units.

Cause: The factory in Puebla, México, wrongly eqquiped the car with lock modules for the NAR (North America) market instead of the ROW (Rest of World) ones. These don't have the second motor for the SafeLock system that deactivates the inside handles. The ECUs were expecting signals from extra sensors thar were not present, thus giving the faults posted in this thread.

Repair: VW ordered all 4 door lock modules to be replaced to the correct spec. This solved the problem, but they insisted also in changing the comfort module.

Now all systems are nominal.
Thank you guys!

Humberto from Argentina
 
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