Stillwaterz
New member
- Location
- Netherlands
I logged an official complaint with VW Netherlands about the issue. After a while they informed me that a technician was going to call me back about it. I did indeed receive a call, but from the helpdesk employee who advised me to to see my dealer instead and wanted to close the call asap. So... obviously no clue there at VW. I did see my dealer about it, but how is a sales person going to be of any assistance? Or a mechanic? They know about engines, but they have no knowledge about the audio systems. (seriously my sales person did not even know how to update the NAV via download)...