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Distortion popping and clipping when on a Bluetooth call, MUSIC FINE

danjlambert

Passed Driver's Ed
Location
Biggleswade
Hey all

New here! I've just bought a 16' golf gti (performance pack) and I'm loving it!

Everything is perfect apart from Bluetooth calling. Streaming music over Bluetooth is fine however when I am on a call, the audio distorts and pops horribly (as if a speaker is broken) and I can't have it louder than perhaps 30%.

I have tested on other phones and it is the same. I can't figure out a way of reducing the audio level (I imagine the level is too hot!)

Do you think I have a hardware issue here? I can't see why as playing music is fine, I've tested this pretty loud too and no problems.

VW have said they can check but will charge me £70 if it's not under warranty...

What do you think...?

Thank you!
 
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