Hi all, I'm new here but was after some advice.
I have a 64 plate GTD, done 70k miles (approx 500 miles a week, most of which are motorway).
Last week the engine emission light appeared, so I took it in to the stealer and they said that the DPF (particulate filter) needs a force reset, and that it would NOT be covered by warranty?!, I also pay for the car to be fully maintained...(VW finance). They also refuse to pay for it, which seems ludacis to me. They are almost accusing me of driving it too and from the shops and not giving that car chance to run it's manual DPF reset programme (which is bull crap given my drivImg style and habits).
I've never seen the DPF icon appear etc (orange exhaust as I understand).
Any ideas guys? Think I'm going to have to take this up with trading standards..disgusting customer service from VW.
I have a 64 plate GTD, done 70k miles (approx 500 miles a week, most of which are motorway).
Last week the engine emission light appeared, so I took it in to the stealer and they said that the DPF (particulate filter) needs a force reset, and that it would NOT be covered by warranty?!, I also pay for the car to be fully maintained...(VW finance). They also refuse to pay for it, which seems ludacis to me. They are almost accusing me of driving it too and from the shops and not giving that car chance to run it's manual DPF reset programme (which is bull crap given my drivImg style and habits).
I've never seen the DPF icon appear etc (orange exhaust as I understand).
Any ideas guys? Think I'm going to have to take this up with trading standards..disgusting customer service from VW.