Hi,
I am sitting here with some regrets. I took my car to Libertyville VW to have it aligned and to get 2 wheels refinished after sliding into a curb a few weeks ago.
They told me "no problem 2-3 days". which seemed like a while to get a wheel and fix alignment but ok they gave me a horrible loaner (Jetta) to remind me not to hit curbs again. That seemed kind of them.
So now it is day 9 without my car. They are not returning my voicemail.
Last we spoke they sent the wheel out to be refinished and it came back the wrong color? And the other wheels "could not be fixed by that shop so we are sending it somewhere else" Which seems quite incompetent as they sent two wheels out so how do you get the color wrong?
Eventually they will have to give me my car back right?
Anyhow where SHOULD I have taken the car... Just need to know a place that has a much better "say-do" capability .
Thanks much!
P.S. It is astonishing just how awful a base model Jetta is.
I am sitting here with some regrets. I took my car to Libertyville VW to have it aligned and to get 2 wheels refinished after sliding into a curb a few weeks ago.
They told me "no problem 2-3 days". which seemed like a while to get a wheel and fix alignment but ok they gave me a horrible loaner (Jetta) to remind me not to hit curbs again. That seemed kind of them.
So now it is day 9 without my car. They are not returning my voicemail.
Last we spoke they sent the wheel out to be refinished and it came back the wrong color? And the other wheels "could not be fixed by that shop so we are sending it somewhere else" Which seems quite incompetent as they sent two wheels out so how do you get the color wrong?
Eventually they will have to give me my car back right?
Anyhow where SHOULD I have taken the car... Just need to know a place that has a much better "say-do" capability .
Thanks much!
P.S. It is astonishing just how awful a base model Jetta is.