Reggie Enchilada
Autocross Newbie
- Location
- nowhere
- Car(s)
- yes
Did you try calling them?
7
BFI Stage 3 issues
- Thread starter rick1024
- Start date
Hexxum001
Ready to race!
- Location
- Los Angeles
Wow! I can't believe this still hasn't been resolved. SMH
rick1024
Ready to race!
- Location
- Wiesbaden, Germany / Euless Tx.
i am going to have to, this is a bit tricky considering the time zone differences
Reggie Enchilada
Autocross Newbie
- Location
- nowhere
- Car(s)
- yes
Good luck. Let us know what they say.
KawaZukiVdub
Go Kart Newbie
- Location
- Latveria
Any update on this?
rick1024
Ready to race!
- Location
- Wiesbaden, Germany / Euless Tx.
nope. i am gonna call them on the 10th which will make four damn months. at this point i think a refund is based entirely on the merit of a lack of customer service, dissatisfaction, the fact that the clutch was malfunctioning and the ridiculous wait time.
KawaZukiVdub
Go Kart Newbie
- Location
- Latveria
Crazy! This is taking way longer than it really should
MrStickkyMK7
New member
- Location
- Jax, FL.
This is crazy. Window shopping for parts now before I pulled the trigger on everything and this clutch was high on my list. I would contact BBB and write bad reviews if they don't do right by you. I had something happen like this on my passat a couple years ago and nothing worse than looking at your car you spent tons on extra cash on and nothing to show for it. Hope everything works out and you get SOMETHING back.
rick1024
Ready to race!
- Location
- Wiesbaden, Germany / Euless Tx.
so, where is this now?
well, Joe stated that Comp. Clutch said everything was in tolerances, all issues were likely from installation error. He offered me a 50% refund. I asked him what about the labor I paid, and he changed his offer to a full refund for the cost of the clutch. I agreed to that on August 2. I am still waiting. He says he handed everything over to book-keeping so that they can process the refund. I haven't heard anything since. Very fustrated.
well, Joe stated that Comp. Clutch said everything was in tolerances, all issues were likely from installation error. He offered me a 50% refund. I asked him what about the labor I paid, and he changed his offer to a full refund for the cost of the clutch. I agreed to that on August 2. I am still waiting. He says he handed everything over to book-keeping so that they can process the refund. I haven't heard anything since. Very fustrated.
GTI Jake
Autocross Champion
- Location
- Charlotte, NC
I wouldn't be frustrated, since they're giving you a refund purely out of kindness since none of this was their fault
GTI Jake
Autocross Champion
- Location
- Charlotte, NC
So it turns out BFI and clutch masters aren't at fault and CM still offered a refund. Still want to bash them to BBB?
rick1024
Ready to race!
- Location
- Wiesbaden, Germany / Euless Tx.
Lord_Flexington
Drag Racing Champion
- Location
- Syracuse
- Car(s)
- 15 MK7 GTI LP PP
Two important posts. While it is nice to kno BFI wasn't at fault for the clutch if you haven't received your refund have you been calling every day? I don't play with that shit. Im not a patient person i would be up their ass if i was out a 25$ let alone what you were paying. Get on them!
Hope this works out and thanks for all of this information, its nice to know things still can get resolved (as long as you get paid)
rick1024
Ready to race!
- Location
- Wiesbaden, Germany / Euless Tx.
i havent been calling everyday. if i posted that, then thats false and i am wrong for saying that. i have made multiple calls but no where near daily. i will be calling this week to find out whats taking so long for book keeping to cut the check
Don't forget, Monday is labor day, to I'd try Tuesday or Wednesday.